National Association of Mortgage Field Services (NAMFS) Releases Photo and Document Upload Enhancements to ALLIANCE, Their Code Enforcement Solution

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These photo and document upload enhancements are a result of feedback from ALLIANCE participants. Most recently, NAMFS has been able to present this solution to select servicers and continues to reach out to code officers, as well as, pre- and post-sale national field service companies. ALLIANCE, which was released in May 2011, has over 400 participating jurisdictions entering properties with code issues for proactive resolution.

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Adding photo and document upload functionality to ALLIANCE improves the solution and will shorten timelines for resolution - Eric S. Miller

The National Association of Mortgage Field Services (NAMFS), the premier trade association for the mortgage field service industry, announces the release of an enhancement enabling the submission of images and documentation to ALLIANCE – The NAMFS Code Enforcement Solution.

Since the release of ALLIANCE earlier this year, NAMFS has continued outreach to the code enforcement community through participation in conferences, industry communications, webinars and newsletters. Webinars have also been hosted with several mortgage servicers to gauge both their interest and needs for the program.

As a result of this outreach, it was determined that inclusion of this function was the next step to improve this free industry solution. The ability to view photos submitted by code officers allows National Field Service providers to visually verify the corresponding property photos in their systems. These photos and uploaded violation documents can then be submitted upstream to the servicers or investors as support when requesting approval for abatement. The participating National Providers are also afforded the ability to upload images for the Code Officer to review. These photos would typically justify their abatement or resolution of the reported issue.

The Association is pleased to report that since its initial release in May 2011, ALLIANCE is serving over 750 code enforcement officials representing over 400 distinct jurisdictions nationwide which have been impacted by the housing crisis. NAMFS anticipates that enhancements will continue to be made to ALLIANCE as a result of continued feedback from its users and others throughout the industry.

About NAMFS

The National Association of Mortgage Field Services, Inc. (NAMFS) is the premier trade association for the mortgage field service industry. We are dedicated to working with all entities of the industry from the Government Agencies and investors that set policy to the contractors and inspectors that perform the work. For more information visit http://www.namfs.org.

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Eric Miller
eric.miller@namfs.org
(888)292-6831
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