The hard work we do at the warehouse every day is meant to meet one core objective, to better serve our refinishers...
SKOKIE, Illinois (PRWEB) July 19, 2016
NAPCO Ltd, a leading provider of equipment, supplies and training for professional kitchen and bathroom refinishers, revamped the way they ship product this week. NAPCO’s top-of-the-line refinishing products now ship in boxes with dividers, which hold them in place while in transit, along with improved child-proof safety caps. These logistical alterations are yet another demonstration of NAPCO’s commitment to its refinishers.
“We know that our refinishers depend on us to keep them on the job,” said NAPCO president, Steve Coven. “If we don’t deliver products in the most efficient ways possible, not only does their business suffer, but, by extension, those who depend on them suffer.” Coven continued, “We take that obligation very seriously, which is why our commitment to our customers begins well before our product reaches their front door. These smalls improvements go a long way towards helping our refinishers build their businesses.”
For four years, ninety-eight percent of orders received by NAPCO have shipped out of the warehouse on the same day. Now, those products are better protected during shipment and come with safer seals. This improvement is a direct result of customer feedback after hearing previous shipping boxes with product were sometimes jostled in transit. NAPCO’s commitment to continual improvement through customer feedback is once again demonstrated with this adjustment in packaging.
“The hard work we do at the warehouse every day is meant to meet one core objective, to better serve our refinishers,” says Coven. “As a former refinisher myself, I know the value of having a great company with great products to work with and so I push NAPCO to be that company every day.”
To learn more about NAPCO, its products and training, visit http://www.napcoltd.com.
About NAPCO Ltd.
NAPCO Ltd is a 37-year-old company providing equipment, supplies and training to professional kitchen and bathroom refinishers. A leader in the green remodeling movement, they offer sound alternatives to replacement of counters, sinks, tile and bathtubs. NAPCO is located in Skokie, IL and services all 50 states and 5 foreign countries. If you are interested in refinishing your tub, tile or counter top instead of replacing, call 1-800-888-1081 or visit http://www.napcoltd.com today.