OCS Completes Integration of Operations with My InnerView and Opens New Seattle Office

Share Article

As a combined business unit of National Research Corporation, OCS and My InnerView are the only business to offer performance improvement solutions that span the entire post-acute healthcare continuum.

...it was natural to combine OCS and My InnerView to provide the best post-acute information to our combined customer base.

Following an announcement in 2010 of the merging of OCS (formerly Outcome Concept Systems) and My InnerView as a combined business unit of National Research Corporation, OCS and My InnerView today announced the completion of operational integration, plus exciting growth and expansion with the opening of a new office in downtown Seattle. OCS and My InnerView are now a unified business empowering the post-acute continuum of care through real-time analytics and data-driven insights.

“It has become clear that this healthcare segment is consolidating and vertically integrating, resulting in considerable overlap in the needs of our clients and partners,” said Amanda Twiss, CEO of OCS and My InnerView. “Therefore, it was natural to combine OCS and My InnerView to provide the best post-acute information to our combined customer base.”

The business now spans a client base of more than 12,000 post-acute care providers, including skilled nursing facilities, assisted living facilities, home health providers, hospice organizations, and other types of care environments such as independent living, continuing care retirement communities (CCRC), and more.

“Our commitment to our clients through support and service is now stronger than ever,” remarked Christine Lang, Vice President of Customer Programs and Support. “National Research understands the successes that OCS and My InnerView achieved were the result of a collaborative relationship with our clients and partners. Thus, we will continue to invest more resources and elevate our commitment to each segment of post-acute caregivers.”

In relation to the completion of operational integration is the opening of a new office in downtown Seattle. This opens a new location for My InnerView in addition to its headquarters in Lincoln, NE, as well as provides an enormously expanded presence for OCS. A continuing commitment to innovation is further demonstrated by growing the business in Seattle, which boasts one of the most robust talent pools in the technology industry.

“The completion of consolidation activities and the opening of a larger office in Seattle enables OCS and My InnerView to drive our vision of cross-continuum analytics and lead the market by linking outcomes, satisfaction, and financial performance analytics through easy-to-understand reporting,” said Joe Carmichael, COO of OCS and My InnerView.

The new Seattle address is located in the historic and award-winning Joshua Green Building: 1425 4th Avenue, 6th Floor, Seattle, WA 98101

About My InnerView and OCS
As a combined business unit of National Research Corporation, OCS and My InnerView empower clients and partners throughout the entire post-acute continuum of care, including skilled nursing, assisted living, home health, hospice, and more. The company offers market-leading survey solutions, predictive tools, data analytics, quality and outcomes reporting, financial insights, and the nation’s largest comparative databases. OCS and My InnerView partner with more than 12,000 post-acute providers.

For more information, please visit the OCS and My InnerView websites, write to info(at)myinnerview.com or info(at)ocsys.com, or call 800.601.3884 and 888.325.3396.

About National Research Corporation
National Research Corporation, headquartered in Lincoln, Nebraska, is a leading provider of performance measurement, improvement services, and governance education to the healthcare industry in the United States and Canada.

###

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Scott Smith