Navtrak: Delivering on a Commitment to Customer Service - The $25 Plumbing Story

Share Article

Upland California-based residential and light commercial plumbing contractor takes commitment to quality service to a higher level with GPS-based fleet productivity service.

$25 Plumbing, Upland, CA

That 'total commitment' mindset permeates everything we do. We try to be responsive, we try to be personable, and we try to be thorough. And it's my job to do whatever I can to make sure we stay that way.

Navtrak, Inc., a leading provider of GPS-based fleet productivity solutions announced today that $25 Plumbing, a residential and light commercial contractor operating all throughout the "inland empire" of Southern California, has selected Navtrak's GPS system to help maintain it's company motto: "Total Commitment to Quality Service."

Barry Berg, president and co-owner of the company, explains what he believes is the reason for their continued growth and success: "That 'total commitment' mindset permeates everything we do. We try to be responsive, we try to be personable, and we try to be thorough. And it's my job to do whatever I can to make sure we stay that way."

Several years ago, Berg and his colleagues realized that GPS tracking was a technology that could potentially help them to do just that. They purchased a passive GPS system, which meant that they could collect information about vehicle activities throughout the day, but would have to download and gain access to that data at days' end - they could not track their fleet in real-time on a map. Then Berg's brother introduced him to Navtrak's real-time vehicle tracking and reporting capabilities, and Berg understood that the system was just what $25 Plumbing needed.

In addition to improved access to vehicle information, dispatching capabilities and customer service, $25 Plumbing next looked to Navtrak to address several key operational issues, including:

  • Lost profits due to difficulty tracking costs/times
  • The occasional lapse in productivity
  • No protection for stolen or missing equipment
  • Safety and liability concerns

To learn how Navtrak resolved these operational issues for $25 Plumbing, download the complete success story for free by visiting this link:

Navtrak & $25 Plumbing Sucess Story

About Navtrak
Navtrak, Inc., located in Salisbury, MD, is an industry leader in providing GPS vehicle tracking systems, fleet productivity solutions and vehicle tracking devices for businesses with mobile workforces. Founded in 1999 and serving thousands of customers across the country, Navtrak is committed to Driving Business Productivity™ with valuable, real-time fleet tracking, reporting and communication tools that improve efficiency and enhance customer service.

For more information, please contact Navtrak at 800-787-2337.

###

Share article on social media or email:

View article via:

Pdf Print

Contact Author

ROD WHISNER
Visit website