NCM® Associates to Host Open House on July 25th for Auto Dealers Attending NAMAD 2012 Member Conference in Las Vegas

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NCM® Associates (, a leading provider of 20 Group, retail operations consulting, management training, and Benchmark® analysis services to retail automotive dealers and managers, today announced it will be hosting an open house for auto dealer attendees of the National Association of Minority Automobile Dealers (NAMAD) Member Conference on July 25, 2012. The open house will be held from 1:00 to 2:00 p.m. in the Starvine Room at the Aria Resort and Casino at CityCenter, Las Vegas, Nevada. Immediately following the reception, NCM’s Robin Cunningham will conduct a session entitled, “What Your Financial Statement ISN’T Telling You” which will highlight those areas within an auto dealership that hold the greatest opportunity for immediate profit improvement. Cunningham will illustrate the opportunities using NCM’s industry-leading Benchmark® data for comparison. Attending dealers were given the opportunity to request a free custom Profit Trend Analysis Benchmark report from NCM in advance of the event to enable them to consider the presentation in light of their own dealerships’ operating data versus the NCM Benchmark averages.

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NCM Associates

Many dealers focus on their financial statement-driven operating metrics exclusively, and may not be aware of critical key performance metrics that are leading indicators for operational weaknesses.

NCM Associates is hosting a reception in advance of their presentation, “What Your Financial Statement ISN’T Telling You” to help the attending NAMAD member-dealers find out more about NCM Associates and its profitability-focused programs for automobile dealerships. NCM is already providing structured services to assist many minority-owned dealerships improve their operating performance through the General Motors Minority Dealer Development Program. “The open house gives us an opportunity to engage with those attending dealers who are not yet familiar with NCM to find out what’s happening in their dealerships and explain our strengths and experience working with minority dealers today,” said Robin Cunningham, instructor for the NCM Institute. Cunningham and Brandiss Warren, NCM Institute administrative manager, will host the event.

NCM is also making a valuable free offer to dealers attending the open house and presentation at NAMAD 2012. For those dealers who requested it in advance, a custom NCM Benchmark report will be prepared and available at the event. The complimentary Profit Trend Analysis Report (PTA) will be useful during NCM’s presentation so the dealers may see how their operation compares to the NCM franchise-specific benchmarks. Dealers who do not request the custom PTA will be given a sample report. NCM noted that the PTA, when purchased as a stand-alone tool, is valued at $255, although a digital version of the PTA is available to every NCM 20 Group client as a complimentary value-added service.

According to Paul Faletti Jr., NCM’s president and CEO, the presentation will be a real eye-opener for the participants. “Many dealers focus on their financial statement-driven operating metrics exclusively, and may not be aware of critical key performance metrics that are leading indicators for operational weaknesses. By watching and managing to those key performance indicators, they are much more likely to achieve the level of profitability they desire in their operations,” he said. “We are hoping that by shedding light on those opportunities and giving them a proven tool to help them identify and manage to their operational trends, we can open a dialogue with them about how to leverage that information to make appropriate adjustments for their dealerships.”

Dealers who are attending the NAMAD Member Conference are encouraged to attend the open house and presentation to learn more about NCM's services for auto dealers and find out where they may be missing potential profit opportunities.

For more information, visit or call 866.756.2620.

About NCM® Associates, Inc.
NCM Associates, Inc. is the originator of the automotive industry 20 Group peer collaboration process and has been providing dealership Benchmark® analysis, Education and Consulting services to the industry since 1947. Located in Overland Park, Kan., NCM provides a robust suite of services designed to drive dealership profitability using its proven, operations-focused Benchmark® for Success program with new and pre-owned U.S. automotive dealerships, as well as with businesses in more than 20 other industries. NCM is proud to be 100% employee owned.

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Robin Keller
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