If dealers are not following a structured plan and using proven processes, they will not be able to maintain compliance, customer service and higher gross profit in their special finance department.
Overland Park, Kansas (PRWEB) October 11, 2012
NCM® Associates is expanding its educational programming for automotive dealerships with Mastering Special Finance. The two-day class features special finance expert, Greg Goebel of Greg Goebel Consulting and Training. NCM Institute is sponsoring Goebel’s training program, designed specifically for NCM’s franchised dealer clients who offer special financing options to their customers. Goebel is including a custom inventory review and finance company analysis for every dealership participating in the training program.
According to Goebel, author of the book "The Complete Guide to Special Finance" and an award-winning subject matter expert, there is unprecedented demand today for special financing options by borrowers who have lost creditworthiness due to extended unemployment or underemployment—and significant opportunity for car dealers positioned to meet that demand. “There is a great opportunity for car dealers who are prepared to match these shoppers with suitable vehicles and financing,” said Goebel. “But if dealers are not following a structured plan and using proven processes, they will not be able to maintain compliance, customer service and higher gross profit in their special finance department. The special finance department is the largest dealership profit center not itemized on a factory financial statement.”
Goebel worked closely with Garry House, director of the NCM Institute, to bring his enhanced training program to NCM clients. “The Mastering Special Finance course will assist our franchised dealership clients to optimize their business plans and processes to ensure the greatest returns on this high-risk, but potentially very rewarding business strategy,” House said. “The NCMi® Center for Automotive Retail Excellence does not currently offer training for this critical area of many automotive retail dealerships, so sponsoring Greg’s highly-acclaimed program was a great fit for us both.”
Paul Faletti Jr. is NCM Associates’ president and CEO who noted the strategic significance of adding special finance training to the NCM Institute’s schedule: “NCM Associates has assumed a corporate mandate to engage dealers in the conversations they ought to be having to maximize their operating performance and, ultimately, their profitability. Special finance is an area where there is significant growth and profit potential, and learning Greg’s proven business plan and specially-developed techniques will help them achieve both,” he said.
The first sponsored Mastering Special Finance course will be conducted January 9-10, 2013 at NCMi’s training headquarters in Kansas City. For more information about the class and all the NCM Institute’s management training programs for car dealers and their managers, visit http://www.ncminstitute.com or call 866.756.2620.
About NCM® Associates, Inc.
NCM Associates, Inc. is the originator of the automotive industry 20 Group peer collaboration process and has been providing dealership Benchmark® analysis, Education and Retail Operations Consulting services to the industry since 1947. Located in Overland Park, KS, NCM provides a robust suite of services designed to drive dealership profitability using its proven, operations-focused Benchmark® for Success program with franchised and independent automotive dealerships, as well as with businesses in more than 20 other industries. NCM Associates is proud to be 100% employee owned.