NCM® Associates and ReverseRisk Team Up With Game-Changing Technology that Turns Live Automotive Dealership Data into Actionable Business Intelligence

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NCM Associates (, a leading provider of automotive 20 Group, retail consulting, management training, and operations Benchmark® analysis services to franchised and independent automotive dealerships, today announced its partnership with ReverseRisk (, creators of an industry-first web-based software solution specifically designed for owners and managers of privately-held automobile dealerships. NCM, well known for its retail automotive industry Benchmark services, will become the exclusive distributor for an enhanced version of the data aggregation and reporting solution to be called NCM axcessa™. The technology, in use in over one hundred dealerships today, is designed to quickly capture, assimilate and deliver the information from the various dealership management systems in use at dealerships today. This includes cash management, asset management, departmental and individual productivity in sales, service and parts, P & L statement, advertising, client opportunities, expense management, and compensation management data. It streamlines the aggregation of critical operational data from days and weeks into near-instant reports and creates near real-time, actionable business intelligence. The tool provides total transparency to what’s happening throughout the dealership operation and offers maximum control and ability to effect change immediately, thereby impacting the efficiency and profitability of the dealership more quickly.

NCM Associates and ReverseRisk enter partnership

Paul Faletti Jr. (Left) and David Spisak signed the exclusive distribution agreement at NCM Headquarters in July

This platform provides dealerships with the right information at the right time via the right delivery mechanism to the right individual through one access point in less than a minute…all with full transparency across the organization.

NCM Associates and ReverseRisk have signed a partnership agreement that gives NCM exclusive distribution rights to the ReverseRisk web-based software application. Paul A. Faletti Jr., president and CEO of NCM Associates, said the alliance is a perfect fit in light of the companies’ mutual focus on providing tools to help auto dealers maximize the profitability of their dealerships. “It is a perfect complement to NCM’s core products and services, as it is positioned as an additional accountability tool directed at the dealership level.”

“Over the past two years, NCM has been focusing on becoming the leading source for our clients’ automotive business intelligence via new and enhanced products and services,” Faletti said. “Auto dealers today are frustrated by the need to log into multiple systems to access information and, assuming they can get the information desired, they then must spend countless hours and resource dollars each month aggregating that data into a format suitable for actionable intelligence; this solution changes all that,” he added. Faletti went on to explain that as a result of the alliance, there will be a fundamental shift in the way automotive retailers view and manage their business operations. “This platform provides dealerships with the right information at the right time via the right delivery mechanism to the right individual through one access point in less than a minute…all with full transparency across the organization.”

“ReverseRisk partnered with NCM due to its commitment to improving dealer performance and its unique position to be able to discuss how to effect change based on the information presented via the ReverseRisk platform,” said David Spisak, president of ReverseRisk. Spisak said that the tool is unequalled in its ability to give single and multi-point dealers total control of their data, safeguard their access to client history, and provide the greatest flexibility to continually improve their operations.

“Now dealers and their managers can have a comprehensive understanding of what's going on right in the store where they have the opportunity to achieve immediate improvement,” Spisak explained. “And as the platform name implies, it also can reverse the financial risks normally associated with owning a dealership because dealers and their management teams using the tool are able to make quick and effective decisions to optimize profitability and minimize exposure,” he added. Spisak said the tool also drives associate accountability to a new level and delivers actionable business intelligence to help focus efforts on the areas of their operations that will have the biggest impact on their success.

Effective immediately, NCM will have exclusive rights to distribute the ReverseRisk product, which they will market under the name, axcessa™. The company described axcessa™ as an industry-first platform allowing for data aggregation across front-end, back-end and accounting systems and across multiple stores in near-real time, accelerating the information feedback loop and providing users with a clear competitive advantage, shifting the focus from reactive to active. As a valued-added feature, axcessa™ will include NCM Benchmark® metrics, allowing users to also compare their operations against NCM’s top-performing franchised dealers. NCM also announced it will create a new axcessa™ division within the company, to be led by Jeff Bethel, who is currently serving as the company’s director of research and development.

Spisak and Faletti signed the agreement at NCM’s corporate headquarters in Overland Park, Kansas in July. During the signing, both men expressed confidence that through the companies’ combined competencies, dealers will now have access to an unparalleled level of business intelligence and management guidance delivered in a format that promotes rapid and informed decision-making and accountability at every level of the dealership. For more information about ReverseRisk and NCM axcessa™, call 800.756.2620.

About NCM® Associates, Inc.

NCM Associates, Inc. is the originator of the automotive industry 20 Group peer collaboration process and has been providing dealership Benchmark analytical data, education and consulting services to the industry since 1947. Located in Overland Park, Kan., NCM provides a robust suite of services designed to drive dealership profitability using its proven, operations-focused Benchmark® for Success program with new and pre-owned U.S. automotive dealerships, as well as with businesses in more than 20 other industries. NCM is proud to be 100% employee-owned. For more information, visit or call 800.756.2620.

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Robin Keller
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