NetQoS Launches Managed Services to Assist Customers with Network and Application Performance Challenges : NetQoS Network Performance Experts Help Organizations Leverage IT Investments for Improved Application Delivery

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As network traffic grows in volume and complexity so do the jobs of network engineers, who must maintain optimal network and application performance while faced with a constant and diverse set of challenges such as data center consolidation, virtualization, WAN optimization, and VoIP management. The new NetQoS® Inc. Managed Services offering helps customers maintain high service levels and maximize ROI amid these challenges, especially as resources are stretched thin and specialized skill sets become essential to tackling the latest project.

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Relying on NetQoS performance experts for Managed Services will help customers maintain continuity in the face of change and free up their time to focus their core competencies on meeting business goals.

"Many IT organizations do not have the resources to take full advantage of the latest technologies or implement new projects and often lose critical knowledge when personnel change roles," said Robert Machnacki, senior vice president of services for NetQoS. "Relying on NetQoS performance experts for Managed Services will help customers maintain continuity in the face of change and free up their time to focus their core competencies on meeting business goals."

Acting as an extension of the IT organization, NetQoS Professional Services experts deliver NetQoS Managed Services using best practices and operational methodologies to provide customers with:

Techniques to fully utilize NetQoS products to optimize network and application performance Interpretation of network performance metrics and anomalies Customized reporting packages Application traffic analysis Ongoing feedback on the network Integration capabilities with Help Desk workflows Training and consulting For more information about NetQoS Managed Services, visit http://www.netqos.com/services/managed_services.html.

About NetQoS Professional Services

In addition to Managed Services, NetQoS Professional Services programs include product-based and vendor-neutral service offerings designed to optimize the network for application performance, including Critical Problem Resolution, Network Health Check, Application Impact Analysis, NetQoS DocuNet™, and VoIP readiness. In addition, NetQoS Professional Services offers customized onsite training programs as well as NetAnalyst® training and certification courses. The NetQoS NetAnalyst training program provides comprehensive instruction in the specific troubleshooting and problem-resolution skills required for measurable network and application performance improvements. The NetQoS Professional Services organization is fully staffed with consultants internationally renowned for their network performance management experience and knowledge. For information about the full range of NetQoS Professional Services, visit http://www.netqos.com/services/network_performance_management.html.

About NetQoS Inc.

NetQoS provides network and application performance management software and services that improve application delivery across the world's most complex networks. More than 800 service providers, government agencies, and large enterprises – including half of the Fortune 100 – use the NetQoS Performance Center to monitor application service levels, troubleshoot problems quickly, and plan for change. Representative NetQoS customers include Chevron, Lockheed Martin, American Express, Hilton Hotels, Siemens, Boeing, Deutsche Telekom, NASA, and Barclays Global Investors. Headquartered in Austin, Texas, NetQoS has R&D centers in Austin and Raleigh, N.C., and regional sales offices in London and Singapore. For more information, visit http://www.netqos.com or call 877-835-9575.

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NetQoS is a registered trademark of NetQoS Inc. All other trade names, trademarks, and registered trademarks are the property of their respective owners.

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Chandra Hosek
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