Austin, Texas (PRWEB) September 17, 2007
NetQoS® Inc. has been cited as a leader by Forrester Research in its June 21, 2007, Forrester Wave report titled "The Forrester Wave™: Appliance-based End User Experience Monitoring, Q2 2007." Forrester highlighted http://www.netqos.com/forrester report [NetQoS SuperAgent®], the end-to-end performance monitoring module of the NetQoS Performance Center, for its "capability to quickly diagnose any performance issue's root cause" and "strong IT operations support."
Forrester wrote that, "The ultimate judge of IT and business alignment is the end user: If alignment is viewed as conformity to user expectations...then monitoring end-user performance is the only way IT knows that it is meeting these expectations." The Forrester Appliance-based Wave specifically evaluated eight vendors across 35 criteria for end-user monitoring leadership. The Wave allows organizations to easily compare products and obtain in-depth data and analysis, and it provides a custom shortlist based on an organization's requirements.
"NetQoS is dedicated to performance analysis and performance management. The company's SuperAgent module -- part of NetQoS Performance Center -- was a pioneer in the appliance-based monitoring market," wrote Jean-Pierre Garbani, Forrester vice president. "The NetQoS solution will especially appeal to network operation centers, where early alerts and identification of issues on any type of IP-based application is a key advantage."
"More and more customers and partners are turning to SuperAgent for end-to-end performance reporting as application delivery across the WAN grows in importance," said Joel Trammell, NetQoS CEO. "SuperAgent's position as a leader in the end-user monitoring space is evident in Cisco's recent integration of SuperAgent-based software in all its Wide Area Application Services (WAAS) WAN optimization devices. Using SuperAgent and Cisco WAAS together enables joint customers to obtain accurate performance reporting data from the end user to the data center, an industry first."
Forrester also recognized NetQoS in a related independent report titled "NetQoS Offers An Experience Monitoring Solution for Global Performance Management." Copies of the report may be downloaded at
NetQoS SuperAgent analyzes end-to-end application response time without endpoint agents, giving IT organizations visibility into how well the network infrastructure is delivering applications to end users across the enterprise. SuperAgent separates response time into network, server, and application delay components and launches automatic investigations into problems, enabling rapid troubleshooting of performance bottlenecks. SuperAgent also measures the impact of infrastructure changes and reports service level quality for internal users and external service providers.
About NetQoS Inc.:
NetQoS software and services help service providers, government agencies, and large enterprises - including half of the Fortune 100 - improve the delivery of applications over wide area networks by enabling them to monitor application service levels, troubleshoot problems quickly, and plan for change. Representative NetQoS customers include Chevron, Lockheed Martin, American Express, Hilton Hotels, Siemens, Boeing, Deutsche Telekom, NASA, and Barclays Global Investors. Headquartered in Austin, Texas, NetQoS has R&D centers in Austin and Raleigh, N.C., and regional sales offices in London and Singapore. For more information, visit http://www.netqos.com or call (877) 835-9575.
NetQoS and SuperAgent are registered trademarks of NetQoS Inc. All other trade names, trademarks, and registered trademarks are the property of their respective owners.