We are pleased to be part of ABS' growing company with the opportunity to offer a broader range of IT services and a larger team of certified professionals to our clients.
Rolling Meadows, IL (PRWEB) September 23, 2008
ABS Associates, a nationwide provider of outsourced help desk, desktop support services, managed hosting, and networking support and services, last month acquired Blue Pyramid Technologies. Established in 2006, Blue Pyramid brings to ABS three core competencies within IT support: network architecture consulting, IT infrastructure design, and network support services; computing systems configuration, computer support services, and system deployment; and LAN and WAN connectivity issues. Blue Pyramid serves more than 250 accounts and can now deliver ABS's help desk, hosting, online back-up, and additional services to these customers.
"Blue Pyramid's sweet spot is in the complex network environment, and this has been a growth area for ABS," stated ABS CEO Rosemarie Mitchell. "We selected Blue Pyramid because we share a similar culture and value system which includes putting clients first and delivering as promised."
The acquisition also follows the recent announcement of ABS's expansion into the outsourced customer support for clients. For more than 25 years, companies across the U.S. have relied on ABS's certified support professionals and robust tools such as ABShelp™, the company's state-of-the-art, Web-enabled knowledge center, to resolve the IT challenges faced by their employees. A new contract with Integral Systems, a leader in the human capital industry, has leveraged ABS's expertise to include technical product support for Integral customers.
"ABS has aggressive business development goals," said Mitchell. "Our recent partnership with Integral and now the acquisition of Blue Pyramid both represent our desire to expand upon the IT support services we tender and to strengthen our overall IT solutions. More importantly, we remain committed to being a high-touch, customer-centric IT services company, and both relationships sustain that promise."
Blue Pyramid General Manager Bryan Murray added: "We are pleased to be part of ABS' growing company with the opportunity to offer a broader range of IT services and a larger team of certified professionals to our clients."
About ABS Associates
ABS Associates, Inc. serves clients across the nation with comprehensive outsourced help desk, desktop support services, infrastructure and network management, and managed hosting services. For more than 25 years, ABS certified support professionals have expertly delivered IT solutions, helping hundreds of companies control capital expenses and support costs, improve company focus, and increase end-user productivity. ABShelp™, the company's Web-enabled knowledge center, assumes the burden of IT support, eliminates distractions, and allows firms around the world to concentrate on achieving strategic business objectives. For more information, please visit http://www.abs-inc.com.