“Rapid identification of problem locations helps eliminate finger pointing between operational domains, and reduces mean time to repair.”
Denver, CO (PRWEB) October 25, 2010
Today Integrated Research, maker of Prognosis monitoring solutions, announced the release of Prognosis Network Diagnostics for Prognosis IP Telephony Manager 9.6.1.
Operations staff can now conceptualize network topology quickly and focus on problem elements to correlate, diagnose and resolve performance issues that affect the quality of VoIP service delivery.
Paul McNamara, Product Manager for IP Telephony at Integrated Research, said “Managing the entire VoIP ecosystem is set to become a whole lot easier. Prognosis now seamlessly integrates VoIP data with network links and devices so support staff can correlate network performance with voice quality and see an end-to-end view of the entire VoIP ecosystem.”
Prognosis Network Diagnostics is available for supported Avaya Aura™ Communication Manager and Cisco Unified Communications Manager VoIP platforms. It allows support staff to manage the complete VoIP ecosystem from a telephony perspective to achieve consistent, reliable voice quality.
“The tight integration of Prognosis Network Diagnostics with Prognosis IP Telephony Manager enhances existing voice quality, performance and availability management for Prognosis customers,” said Mr. McNamara. “Rapid identification of problem locations helps eliminate finger pointing between operational domains, and reduces mean time to repair.”
For more information please visit http://www.prognosis.com/ecosystem
About Prognosis and Integrated Research
Integrated Research (ASX:IRI)- the people behind Prognosis - is a publicly listed software company that has provided precise performance monitoring solutions for business-critical computing and IP telephony environments since 1988. For more information, please visit the Prognosis website:
Director of Marketing, Americas and Europe
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