NEWS BRIEF -- TransCore’s Satellite
Network Achieves 99.992 Percent Uptime Milestone in North America
OTTAWA & PORTLAND, Ore. (Business Wire EON/PRWEB ) August 21, 2008 --
TransCore
reported its GlobalWave satellite network, the backbone of its in-cab
and trailer tracking system, recorded 99.992 percent availability, or
on-air performance, in 2007 for its North American operations, including
Mexico. Availability, or “uptime,”
refers to the percentage of time the network is accessible to customers.
The average availability for all the networks worldwide that TransCore
manages was 99.991 percent. TransCore’
satellite network availability compares favorably with dial-up POTS
(plain-old-telephone system) standards of 99.999 percent availability,
and cellular systems’ 95+ percent availability.
“Over 675 fleets worldwide depend on our
ability to provide location, alarm and cargo information,”
said David Sward,
general manager of TransCore’s GlobalWave
business. “Throughout the course of a year,
our North American network manages approximately 315,000 customer
inquiries per day, translating to more than 115 million per year.”
“System availability is essential for smooth
operations,” added Sward. “Even
during rare, brief interruptions, all messages were stored and all
transactions saved. Not only attaining, but sustaining the elusive ‘four
9s’ over the course of a year is a
significant achievement.”
GlobalWave provides standby systems, back-up power and 24/7 technical
coverage to help ensure continuous service.
“We continue to set higher standards for
network reliability and dependability,” said
Sward. “For example, before any network
change or upgrade goes on the air, TransCore invests many man-months of
effort to ensure that every feature and application works flawlessly.
The keys to our success are experienced people, strong processes,
comprehensive network management tools and robust technology.”
GlobalWave mobile terminals are built to SAE 1455 truck standards and
are verified by third party test facilities. From enclosures, to
batteries and cables, GlobalWave secures the best quality to ensure
dependable operation even in the harshest environments.
About TransCore
TransCore is dedicated to driving
inefficiencies out of surface transportation through innovation,
utilizing our expertise in systems integration, design consulting,
operations, maintenance, manufacturing, enabling RFID and satellite
communications technology, and our extensive Web-based logistics and
transportation management systems. For more information, visit: www.3sixty.transcore.com
or www.transcore.com.
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