Mu offers a solution to address the complexity underlying VoIP, IPTV, and IMS deployments. The ability to roll out new, quality services quickly is integral to customer satisfaction. Mu's solution integrates into an operator's existing processes to provide greater availability and reliability.
SUNNYVALE, Calif. (PRWEB) May 19, 2008
"Given the six-digit costs associated with even a single hour of downtime in any operators' networked applications or even SaaS offerings, there is a significant worldwide market opportunity for Mu's systematic, automated and proactive approach to pinpointing potential sources of failure in IP-based infrastructures," said Jim Boettcher, general partner with Focus Ventures. "The company's track record with leading global operators is among the reasons we're so bullish about our investment in Mu."
Mu's award-winning solution, the Mu-4000 appliance, is widely adopted globally at more than 100 installations within global service providers and their strategic vendors. The Mu solution automates the detection, isolation and elimination of a wide range of weaknesses in IP-based networks and supplier products. This methodical and proactive approach maximizes network operator service availability and network uptime. With the Mu-4000, service providers can proactively eliminate many sources of costly downtime, avoid reputation damage, ensure customer satisfaction is maintained at the highest levels possible, and reduce costly customer churn.
"Network operators are introducing new and enhanced IP-based services at an accelerating pace in order to quickly generate new sources of revenue and differentiate themselves," said Rebecca Swensen, research analyst, VoIP services at IDC. "Mu offers a solution to address the complexity underlying VoIP, IPTV, and IMS deployments. The ability to roll out new, quality services quickly is integral to customer satisfaction. Mu's solution integrates into an operator's existing processes to provide greater availability and reliability."
Mu is also updating its company name to "Mu Dynamics" to reflect this growing solution set around the dynamic nature of network services, applications and wide range of end to end network products.
"We've evolved the Mu solution to address a broader set of problems faced by customers that focus on the challenges posed by service, application, and network downtime," said Dave Kresse, CEO of Mu Dynamics. "'Dynamics' better describes the value proposition of our solution's ability to detect sources of potentially costly downtime before our customers experience outages that result in revenue loss and customer churn. With a significant new round of financing backed by some of the most prestigious venture capital firms in the industry, and continued strong customer adoption from leading global network operators and their vendors, we are poised for even greater success moving forward."
About Mu Dynamics
Mu Dynamics proactively eliminates the high cost of service, application and network downtime. Mu's solution automates a systematic and repeatable process that identifies hard-to-detect sources of potential downtime within IP services, applications, and underlying networks. The award-winning Mu solution is deployed at more than 100 locations, primarily at leading global service providers, cable operators and network product vendors.
Headquartered in Sunnyvale, California, Mu is backed by leading venture capital firms that include Accel Partners, Benchmark Capital, DAG Ventures and Focus Ventures.