New Relic Joins Apdex Alliance

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As a Member, New Relic supports the Apdex open standard - an objective method of reporting, benchmarking, and tracking application performance.

We see Apdex as an important emerging standard in application performance

New Relic, Inc., the leading provider of Ruby on Rails application performance management solutions, today announced that that it has become a contributing member of the Apdex Alliance. The Alliance seeks to define and promote Apdex, an open standard for measuring application user satisfaction using a consistent and objective scoring approach.

"We see Apdex as an important emerging standard in application performance," said Lew Cirne, founder and CEO of New Relic. "Application developers are often confronted by the businesspeople in their companies with vague complaints about application performance. A scoring methodology like Apdex takes the fuzziness out of measuring and communicating user satisfaction. We are happy to support the adoption of the standard by joining the Apdex Alliance."

"As one of the leading providers of application performance management tools, New Relic is certainly an ideal member of the Alliance," said Peter Sevcik, founder and executive director of the Apdex Alliance. "We are very pleased they have joined to promote adoption of this valuable methodology."

About Apdex
Apdex is the first user experience metric that is comparable across all transactional applications. Thus, an operations manager has a single measurement to compare performance across applications. Managers can quickly see which applications need improvement or investment, those that have a low Apdex value but are important to the business. Apdex also lets developers measure the effectiveness of performance improvement investments. An Apdex value should improve with a performance-driven upgrade. More information can be found at

About RPMā„¢
New Relic offers RPM, a subscription-based Rails Performance Management solution that enables developers to quickly and cost effectively detect, diagnose and fix application performance problems in real time. This software-as-a-service (SaaS) solution is currently used by more than 1300 customers in production and another 2000 in pre-production. The real-time metrics provided through New Relic RPM are presented through an easy to understand graphical interface, allowing rapid discovery and analysis of performance bottlenecks. New Relic RPM installs as a Rails plug-in in seconds allowing critical performance data to be collected immediately. New Relic offers RPM Lite is a free, fully supported version available at

About New Relic
New Relic, Inc. is the leading provider of application performance solutions for Ruby on Rails. New Relic customers include 37signals, Ourstage, iOffer, Shopify, Getty Images, Intuit, Liz Claiborne, Butterball and; and partners Engine Yard, Pivotal Labs and RightScale. New Relic is also the creator of RailsLab, an online education resource focused on application performance. RailsLab can be found at Funded by Benchmark Capital and Trinity Ventures, New Relic is a private company headquartered in San Francisco, California, USA. To learn more about New Relic, visit


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Stephanie Breslin
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