Newton has been an invaluable resource for our company
Grand Rapids, Michigan (PRWEB) December 31, 2009
The Newton Group , a leading virtual contact center, helped California based Timeshare Relief, Inc grow 785 percent and become listed in Business Inc’s 500 fastest growing companies in America.
Timeshare Relief, a company based in Torrance, California, has used The Newton Group’s software and lead generation services for its business for the last four years, and has seen growth of 785 percent within the last five years. Beginning as a small home based business, Timeshare Relief provides a solution for getting timeshare owners out of their contracts, and together with its subsidiaries now employ over 180 workers with travel teams throughout the United States. “Newton has been an invaluable resource for our company,” said Jade Crittenden, CEO of Timeshare Relief. “Their software has allowed us to keep track of our in-house and travel teams with ease, additionally their Team of outbound lead generators have done a tremendous job of setting qualified appointments for our sales staff. We couldn’t have grown this quickly without them.”
According to Theodoros Panopoulos, CEO, “The Newton Group and Timeshare Relief have been able to grow such a great partnership because we believe that there is a solution to every problem and we are committed to improving the lives of the people around us.”
According to a Kiplinger report, 100 million US workers are expected to telecommute by 2010, and The Newton Group ESA has been helping to lead this shift since 2003. The Newton Group Elite Sales Associates is a leading Virtual Contact Center (VCC) headquartered in Grand Rapids, MI. Approximately 70 sales associates work throughout the country, focusing on sales and lead generation. “Our software allows us to effectively manage our virtual workforce. We have taken it a step further with Timeshare Relief by customizing a platform to address their marketing, sales and support needs”, says Todd Johnson CIO.
The Newton Group worked with Timeshare Relief to develop a unique Customer Relationship Management (CRM) software system that streamlined marketing, sales, and support operations. Whether you are an at-home agent in Texas, a traveling salesman, a customer service rep in Hawaii or an administrator in California, The Newton Group web based software integrates everything into one streamlined process. Our clients like that we can track work time and performance.
“We let the numbers do the talking, so we can focus less of our effort on management and more of our effort on inspiring our team for greatness,” said Gordon Newton, President of the Newton Group. “Regardless of how advanced our technology continues to get, it is our focus on people that will propel this company to new heights. We are in the business of people, and as long as we remember that, we will continue to grow our business.”
Gordon Newton, President
The Newton Group, ESA
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