DSS Leading ICE 8 NG9-1-1 Recording and Logging Interoperability Tests

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DSS Corporation (http://www.dispatchimprovement.com), having successfully completed NG9-1-1 interoperability testing with 17 other vendors at NENA's second Industry Collaboration Event (ICE 2), is now preparing to test its Equature® NG9-1-1 recording solution in ICE 8 - an event that is focused specifically on Recording and Logging interfaces. The tests will begin on June 7, 2010, and span a period of 7 months, with a new phase of tests starting approximately every six weeks. According to DSS Chief Technologist Michael Smith, who was appointed by NENA to chair the Planning Committee, ICE 8 tests will be conducted remotely, and include vendors of every type of NG9-1-1 equipment. For a brief video of NG9-1-1 Logging, please visit: http://www.equature.com/tipsNTricks/ng911-output.html

We always felt it would be possible to do these tests remotely. After all, NG9-1-1 is all about networking, so it shouldn't matter where the elements are located.

Smith's ICE 8 Planning Committee has been working for almost two months to prepare the test scenarios and define four phases of tests:

ICE 8 Phases:

  • Phase 1 will test recording of NG9-1-1 communications via a conference bridge initiated by another vendor's NG9-1-1 element, including CPE, Gateway, Routing Proxy, and Border Controller elements.
  • Phase 2 will test the NENA standard Event Logging capability. Each NG9-1-1 element must log events on the recorder, creating a complete record of the call and incident.
  • Phase 3 will test the NENA standard query, retrieval, and playback interfaces.
  • Phase 4 will test logging of additional Events created within a PSAP that are now being defined in the Standards Development groups, including emergency incident data.

According to Smith, this first remote ICE event could be used as a pattern for future events, allowing tests to be conducted without participants having to travel to a test facility: "We always felt it would be possible to do these tests remotely. After all, NG9-1-1 is all about networking, so it shouldn't matter where the elements are located." Smith added that gathering in a single location does have the advantage of being able to network with other vendors, so he expects that those kinds of events will still be held. "I really like being face to face with so many other vendors, but being able to test remotely means that we can test more often, which allows us to move the ball forward more quickly. I'm really looking forward to testing our Equature® solution's interfaces with all the other vendors". So far, eight recording vendors have agreed to participate in the planning and testing, and Smith expects the majority of PSAP and Network equipment vendors will join, based on the interest expressed so far.

Kevin Freckleton, DSS's representative for NENA's NG Partner Program, added this: "For NG9-1-1 to work at all, the interfaces between all the elements have to work, regardless of vendor. DSS is involved in both the development and testing of the standards, and we're happy to contribute. We also think education is important - we're doing two sessions at the NENA conference this year, as well as one at APCO, and we regularly do sessions at the state conferences." Director of Sales Jeff Vezina agreed: "We try to stay focused on what's important to the Public Safety community, and to contribute what we can to help make the transition to NG9-1-1 as painless as possible. It's our way of giving back."

Southfield, MI based DSS Corporation has been serving Public Safety for more than 20 years. Its flagship product, Equature®, was designed from the ground up to support Next Generation content and functionality. DSS is privately held, and is also active in the private sector with communications recording and content management solutions

For more details please stop by our Booth #408 at National NENA in Indianapolis, Indiana from June 5-10, 2010

Business Inquiries: Jeff Vezina (888) 305-3428
Speaking Inquiries: Jim Tucci (617) 803-3615
Web site: http://www.dispatchimprovement.com/911.aspx

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