Contact center technology leader serves more than 100 leading debt management firms with innovative communication solutions
Atlanta, GA (PRWEB) October 6, 2010
Noble Systems Corporation, a global leader in contact center technology solutions, today announced that it is currently serving more than 100 U.S. accounts recovery agencies – including some of the largest firms in the industry today. A recent survey commissioned by the Association of Credit and Collection Professionals found that the accounts recovery industry supports more than 400,000 jobs and generates more than $17 billion for the U.S. economy each year.
“Effective debt management services call for the very best in contact center technology,” said Chris Hodges, Senior Vice-President of Sales for Noble Systems. “That’s why we offer so much more than cookie-cutter software. Our proven solutions are tailored to the industry and utilize the latest in speech analytics, real-time management tools, flexible collector desktops, PCI Compliance and much more.”
Noble Systems’ accounts recovery clients make and receive tens of thousands of calls and emails each day through unified platforms that function on any browser or operating system. These and other financial services companies rely on Noble Systems for contact management software that increases right-party contacts, enhances collector productivity and improves overall collections results.
About Noble Systems®
Noble Systems Corporation is a global leader in contact center technology solutions, providing innovative products since 1989. Tens of thousands of agents at 4,000+ client installations worldwide conduct business using the award-winning Noble® platforms for inbound/outbound/blended communications. The scalable, integrated Noble solutions include advanced ACD and predictive dialing; unified contact processing for voice, email, and web; and integrated IVR, digital recording, messaging, quality control/monitoring systems, scripting, and real-time reporting and management tools. Based in Atlanta, GA, Noble was the first vendor to offer an open, scalable, fully-distributed platform. For more information, contact Lee Allum at 1.888.866.2538 x538 or visit http://www.noblesys.com.