Contact center technology leader is provider of choice for four of the top six U.S. Department of Education student loan debt management agencies.
Atlanta, GA (PRWEB) July 19, 2010
Noble Systems Corporation, a global leader in contact center technology solutions, today announced that it is currently serving four of the top six debt management agencies under contract with the U.S. Department of Education (ED) to service student loan accounts. According to the most recent (May 2010) ED competitive performance report, Noble clients lead the nation in processing federal student loan debt in dollars collected, total accounts serviced and overall administrative resolutions.
“Some of the largest credit grantors and debt management companies in the country rely on Noble Systems to guide their contacts centers,” said James K. Noble, Jr., President and CEO of Noble Systems. “We are proud to share in the success our customers have achieved through the use of our software and services.”
Noble Systems currently serves 7 of the 17 unrestricted or large-volume ED contract holders. These and other financial services companies rely on Noble Systems for contact management software that increases right-party contacts, enhances agent productivity and improves overall collections results.
About Noble Systems®
Noble Systems Corporation is a global leader in contact center technology solutions, providing innovative products since 1989. Tens of thousands of agents at 4,000+ client installations worldwide conduct business using the award-winning Noble® platforms for inbound/outbound/blended communications. The scalable, integrated Noble solutions include advanced ACD and predictive dialing; unified contact processing for voice, email, and web; and integrated IVR, digital recording, messaging, quality control/monitoring systems, scripting, and real-time reporting and management tools. Based in Atlanta, GA, Noble was the first vendor to offer an open, scalable, fully-distributed platform. For more information, contact Lee Allum at 1.888.866.2538 x538 or visit http://www.noblesys.com.
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