Avaya have invested millions with IP Office release 7 to ensure that Nortel BCM customers now have the best possible migration path and future for their aging BCM phone system
(PRWeb UK) March 17, 2011
With Avaya IP Office release 7.0, Nortel BCM customers can now migrate their phone system into Avaya's award-winning SME solution 'IP Office', re-using their Nortel handsets which their users know and love. As handsets make up the majority of new phone system cost, Telefonix Voice and Data believe that this is a unprecedented opportunity for Nortel BCM and Meridien customers to move their telecommunications forward and protect their Nortel investment with a platform that has a clear roadmap. Telefonix Voice and Data have therefore released a unique informational website at http://nortel-to-avaya.co.uk/ geared specifically at explaining the benefits to IT and Telecoms Managers throughout the UK.
According to Mike Kirby, the Managing Director of Telefonix Voice & Data:
"Telefonix Voice & Data is very excited about the upcoming release of IP Office. Avaya have invested millions with IP Office release 7 to ensure that Nortel BCM customers now have the best possible migration path and future for their aging BCM phone system. As an Avaya business partner - IP Office SME expert - Telefonix Voice & Data has an 11 year history with the Avaya IP Office platform and one of the largest IP Office demonstration suites in the UK, fully working with Nortel handsets. We invite any companies using an aging BCM system to browse this unique website, then come and talk to us how to manage your migration as smoothly as possible."
Avaya IP Office 7 automatically configures BCM handsets when connected, and supports the majority of call handling features including: speed-dial, call parking, group pickup, paging, transfer, ring again, do not disturb, conferencing and more. Avaya IP Office is a multi-site phone system, which lets customers share resources between offices with up to 32 locations and 1000 users. If one office is closed, calls can automatically be diverted to the office that is open, and callers won’t even notice. Employees can reach each other with just a 3-digit extension, whether they are across the hall or across the county.
Avaya IP Office 7 includes a unique "Nortel Data Migration Tool" which allows extraction, conversion and transfer of voicemail, mailbox content, voicemail greetings and associated configuration data. The tool brings a high-value to the end-customer: users will keep their voicemail content and personal greetings. The IP Office Phone System supports Caller ID and can link to a customer database/CRM solution such as salesforce.com, SAP and most other CRMs. When a customer calls, the phone system can automatically bring up a screen pop of information about the caller.
Avaya IP Office has great mobility features for mobile workers on the road. Avaya's "One Number" feature eliminates the problem of multiple phone numbers for individuals by managing all their different numbers through the office phone system. Employees only need to give out one number (ie the office number) and Avaya IP Office sends those calls to the number the employee designates - anytime and to any device. Businesses using Nortel BCM systems may spend hundreds or thousands of pounds on third-party conference call services. Avaya IP Office has two inbuilt conference bridges which eliminate outside charges for conference calls, another key business reason for a Nortel to Avaya upgrade. Conference calls can be passworded, and arranged at a moment's notice.
With an aging Nortel BCM system, businesses risk the cost of business disruption if the technology suddenly fails, risk the cost of paying for an expensive emergency repair and risk missing out on newer technology which delivers efficiencies, productivity and cost-savings that can far outweigh the value of keeping the old system.
IP Office 7 is intended for migrations from BCM50, BCM200, BCM400 and BCM450 systems using the following handsets: T7000, T7100, T7208, T7316, T7316e, T7406e, 4135, 4145, 4145EX, 7420, 1120e, 1140e, 1220 & 1230. Also supported on IP Office 7: Meridian Norstar 824, Meridian Norstar 824, Meridian Norstar Modular 032, Meridian Compact Plus, Meridian Compact and the Norstar M7000, M7100, M7208, M7310 & M7324 phones
- By Telefonix Voice & Data, an Avaya partner company based in Frimley, Surrey
# # #