Michigan Truck Driver Wins northAmerican Van Operator of the Year Award

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Palmer Moving and Storage driver wins prestigious award

Bill Gademan, northAmerican Van Operator of the Year

Last year, Bill's quality scores were a perfect 5.0 out of 5.0, which is extremely commendable

North American Van Lines Inc., one of the world’s largest moving companies and a subsidiary of SIRVA Inc., announced its 2009 Van Operator of the Year as Bill Gademan of Palmer Moving and Storage in Warren, Mich. Bill was selected from a group of over 1,000 qualified North American Van Lines haulers based on his 2009 quality scores, claims frequency and safety record.

Following in the foot steps of his father, who was also a northAmerican driver, Bill joined the North American Van Lines fleet in 1984. He started driving for Palmer Moving and Storage, a Detroit-area moving company, eight years ago.

“Last year, Bill’s quality scores were a perfect 5.0 out of 5.0, which is extremely commendable,” said Dan Robertson, general manager of North American Van Lines. “We’re honoring Bill with this award because of his unwavering dedication to our customers. We feel privileged to have him as a part of our fleet.”

To become a northAmerican Van Operator of the Year nominee, a driver must first be honored with VanGuard status and then chosen as a Van Operator of the Month. The Van Operator of the Month award winners are then evaluated based on quality scores, claims frequency, safety record and other performance metrics for the prior year. One North American Van Lines driver is chosen each year to receive the Van Operator of the Year Award and is honored at the company’s annual operations conference. The winning driver also receives a custom leather jacket and watch, truck decals and other “perks.”

Palmer Moving and Storage is a full-service Michigan-based moving company that specializes in both domestic and global relocation services. Palmer is northAmerican’s largest international agent and domestic booking office. They’re located at 24660 Dequindre Road, Warren, Mich. 48091. Additional information can be found at http://www.palmermoving.com/.

About North American Van Lines, Inc.
North American Van Lines, Inc., established in 1933, is a wholly owned subsidiary of SIRVA, Inc., a leader in providing relocation solutions to a well-established and diverse customer base around the world. The van line, with headquarters in Fort Wayne, Ind., and more than 500 agents, handles corporate, government, military and private relocations and operates in the U.S., Canada and more than 100 countries worldwide. Information on the company can be found on the Internet at http://www.navl.com.

About SIRVA Inc.
SIRVA Inc. is a leading provider of relocation solutions to a well-established and diverse customer base around the world. The Company handles all aspects of relocation, including home purchase and home sale services, household goods moving, mortgage services, and home closing and settlement services. SIRVA conducts more than 300,000 relocations per year, transferring corporate and government employees in addition to individual consumers. SIRVA’s well-recognized brands include Allied, Allied International, Allied Pickfords, Allied Special Products, DJK Residential, Global, northAmerican, northAmerican International, SIRVA Mortgage, SIRVA Relocation and SIRVA Settlement. More information about SIRVA can be found on the Company's Web site at http://www.sirva.com.

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Chris Borrink
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