Guest-Centric Maestro PMS Selected by 3 Multi-Property Groups and 6 Independent Operators for Peak Efficiency, Enhanced Guest Experience and Increased Direct Sales

Share Article

9 High Touch Properties Choose Maestro Integrated PMS, Sales & Catering, Yield Management, Business Intelligence, ResWave Booking Engine, and Condo & Spa

Hotel 540

Maestro’s advanced, integrated multi-module, multi property platform will help our two hotels increase revenue by cross-selling rooms from a single rooms inventory.

NORTHWIND, provider of Maestro™ Enterprise Property Management System announced three multi-property hotel companies and six independent operators selected Maestro hotel software, reservations software, and other fully integrated modules for a total of 9 new installations. NORTHWIND- Maestro PMS is the preferred provider of solutions that increase revenue, streamline operations, and drive online reservations for independent hotels, resorts, and multi-property groups. Click here to learn more about Maestro’s solutions for profitability and productivity.

Independent boutique and multi-property operators selecting Maestro include:

  •     Sands Resorts with six properties in Myrtle Beach, SC,
  •     National Hospitality Group Ltd. which operates two properties in British Columbia,
  •     Hotel 718 operated by Benchmark Hospitality International,
  •     Ten Thousand Waves in Santa Fe, NM,
  •     T-Bar M Resort and Conference Center near San Antonio, TX,
  •     Brookshire Suites in Baltimore,
  •     Paul Smith’s College,
  •     Bahia Dos in Malabo, Equatorial Guinea,
  •     The Georgian Lakeside Resort in New York’s Adirondack Mountains.

Maestro True Multi-Property PMS increases revenue by cross-selling from single database
“Maestro’s advanced, integrated multi-module, multi property platform will help our two hotels increase revenue by cross-selling rooms from a single rooms inventory,” said Bryan Pilbeam, VP of National Hospitality Group, Ltd. which operates the Hotel 540 and the Thompson Hotel and Conference Center in British Columbia, Canada. “Maestro perfectly addresses our need to run two hotels on one system to book more business for both properties. Maestro’s team was knowledgeable and professional. They understood our business goals and the entire company, from their ownership to the technicians, worked hard to adapt their versatile systems to our requirements. Today, you have to put solid technology on your side to be successful; NORTHWIND enables this for us.”

‘No other system was able to provide the flexibility and functionality we needed’
“Our luxury spa resort is totally unique and Maestro’s integrated PMS and Spa and Activities Management System will tie all aspects of our spa and resort operations together,” said Courtney Morris, spa director at Ten Thousand Waves in Santa Fe, New Mexico. “Our spa often serves 400 clients a day and Maestro’s PMS Guest History and Analytics solutions will enable us to provide more personalized service and anticipate each guest’s needs. We researched every system available; Maestro was the best fit for our spa. NORTHWIND’s professionalism and expertise made the difference. No other vendor was able to provide the enhancements and functionality we needed.”

Total integration and the best multi-property tools to maximize sales and efficiency
“Sands Resorts selected Maestro because its fully-integrated Condo-Ownership Management system provided the best functionality for our multi-property company,” said John Scholtens, IT director of Sands Resorts which operates six condo ownership properties with over 1,300 units in Myrtle Beach, South Carolina. The company will install Maestro Front Office, Condo Owner Management, Sales & Catering, Yield Management and Travel Agency Management modules. “Maestro provides Sands Resorts with the capability to manage all six properties with multiple modules on a central database and sell our ownership units like hotel rooms. Maestro was the only vendor offering the total integration that will enable our properties to coordinate sales and operate at maximum efficiency.”    

For a demo of the Maestro Property Management Suite featuring the ResWave Booking Engine, please contact NORTHWIND at 1.888.667.8488 or email info(at)maestropms(dot)com.

Exchange ideas and connect with NORTHWIND on:

Twitter, Facebook, and LinkedIn

Maestro Property Management System for Independents
Enhance guest service, improve efficiency, and maximize online and offline revenue with Maestro PMS, the industry's most robust and flexible resort software and boutique hotel software solution empowering leading independent full-service hotels, luxury resorts, multi-property groups, conference centers, condominiums, and timeshare properties. Solutions include Front Office (PMS), Accounts Receivable, Analytics and Business Intelligence, Sales and Catering, Multi-Property Management, Condo & Timeshare Owner Management with Web Functionality, Spa and Activities, Web Booking Engine, Real-Time Yield Management, Dynamic Packaging Golf, CRM, Guest Experience Measurement, CRO, GDS Two-Way XML Connectivity or Integration, Membership, Work Orders, Fine Dining and Retail POS, Online Table Reservations with Web Booking, Concierge, and Guest Experience Measurement. The Maestro PMS is database independent (ODBC Compliant) and may be deployed via Windows, UNIX, Linux, Terminal Services, hosted, and Web platforms.

About NORTHWIND – Maestro PMS
NORTHWIND is recognized in the hospitality industry for its standard-setting Diamond Plus Service and robust integrated Maestro resort hotel software technology. With over 30 years’ experience dedicated to developing technology solutions for the hospitality industry, NORTHWIND is a partner who understands you need a scalable, flexible PMS that works the way you do. Maestro applications are engineered for operators who need to manage their enterprise in a real-time environment for the utmost operational efficiency, productivity, control, and profitability.


Share article on social media or email:

View article via:

Pdf Print

Contact Author

Ivana Johnston - Sales & Marketing

Julie Keyser-Squires, APR
Visit website