Novasyte(TM) Introduces the First Online, Face-to-Face Clinical Support Solution for Medical-Device Users

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Real-time video engagement with a Certified Clinical Educator: it’s like having a human “user’s manual” at your fingertips 24/7.

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We firmly believe that end-users want to experience support in an on-demand environment. And with Novasyte 360°, that’s exactly what they get.

Today, Novasyte – a medical-device support services firm – announced the launch of Novasyte 360°™ (http://www.novasyte360.com). It is a technological breakthrough, providing critical clinical support to end-users of new and existing medical products.

Novasyte 360° commences a new era of on-demand education and support for patients, as well as a growing list of Fortune 500 clients.

“We have seen rapid movement of medical products and services from the acute-care setting into both the long-term and home-care markets,” says Novasyte CEO Tim Gleeson. “With that shift comes a need to effectively educate, support and troubleshoot medical products.”

Joe Andrew, Novasyte President/Clinical Solutions adds, “We firmly believe that end-users want to experience support in an on-demand environment. And with Novasyte 360°, that’s exactly what they get.”

Novasyte has more than 450 Certified Clinical Educators in the field. With Novasyte 360°, these educators can deliver knowledge when and where it’s needed: To every home, globally. It enables one-on-one, real-time engagement with clinicians who have expertise in both medical devices and disease patterns. Information and product updates can be shared immediately in all data forms (PowerPoint documents, JPEGs, PDFs, video).

Novasyte Clinical Educators retain session notes, user locations and address books and can escalate procedures (recommending an in-person visit with a physician, a home visit or even by calling 911).

Says Gleeson, “Novasyte is integrating this revolutionary service into our core customer offerings. What we’ve delivered to both end-users and our medical-device customers is a new and unique platform to transmit healthy knowledge.”

For more information or to request a demonstration, visit http://www.novasyte.com.

About Novasyte:
Novasyte believes that knowledge is the key to health. Our mission is to disseminate healthy knowledge throughout the industry – to nurses and caregivers, physicians, medical-device salespeople and, of course, patients. We provide medical-device sales and management, training and education, recruiting services, interactive communication, personal consultation and 24-hour support. We strive to enable better outcomes and healthful living. In essence, Novasyte maintains that a dose of healthy knowledge is good for everyone.

If you'd like more information, or to schedule an interview with Tim Gleeson, please call Suzanne Cress at 888-899-6682 or email at scress(at)novasyte(dot)com.

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Suzanne Cress
Novasyte LLC
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