Novo Technologies Celebrates its 15th Anniversary

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A leading supplier in call recording solutions for contact centers celebrates an important landmark and continues to execute its plan for North American expansion.

Novo Technologies, a leading provider of call recording solutions used for compliance and quality monitoring, is celebrating its 15th anniversary with a renewed confidence in its strategic direction, important expansion initiatives and significant product announcements planned for 2010.

Since its inception in 1995, Novo Technologies experienced steady growth and sound financials while delivering hundreds of recording solutions for customers worldwide. This ongoing success is fuelled by Novo's strong culture for product innovation and for customer service excellence.

"These are very inspiring times" says Louis Turmel, President of Novo Technologies. "Looking back on our first 15 years, I have to thank our employees and partners for their essential contribution. I also want to thank our customers for the trust they have put in Novo and in our solutions. Aligned with our corporate mission, we will keep on building our future around values of innovation and customer service excellence."

Several landmarks were met during these 15 years. The team grew in size and skills, Novo developed strong relationships with key industry partners and, in the last year alone, delivered some of its most significant customer deployments: one of the largest, multisite Cisco IP deployments in Canada. Novo has also finalized the delivery of a significant multisite emergency call recording solution in Malaysia while releasing version 5.2 of its award-winning recording solution NovoLog with enhanced IP recording support.

Novo is starting this new decade with a strong plan for growth and for exploring new territories. Inspired by the famous local arctic explorer, Captain Joseph-Elzéar Bernier, Novo crafted a solid roadmap to expand into new and exciting call recording markets. Several key business and product initiatives are due for the coming months.

About Novo Technologies
Novo Technologies is a leading innovator and supplier of flexible, cost-effective and adaptable recording solutions for quality monitoring and compliance application. With its leadership in the development and integration of new software solutions, Novo is dedicated to help organizations to proactively and effectively capture and manage corporate transactional content.

For more information about Novo Technologies, please visit http://www.novotechnologies.com

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Marie-Pier Godere
Novo Technologies
1-888-657-6686 ext. 240
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