I want to report a stolen handset
(PRWeb UK) June 28, 2010
Making an O2 top up without actually going to a phone shop or petrol station is not, or was not, an enterprise for the faint of heart. Neither were the equally irritating quests through labyrinthine menus that were the 3 top up, the Vodafone top up and the Virgin top up. In every case, a customer (pre Topups Direct, that is) was required, pronouncing his or her words clearly and distinctly, to stand around like an idiot talking to a robot that thought “five pounds” sounded like “I want to report a stolen handset”. For ages until finally, that robot authorised fifteen consecutive debits from the customer’s bank account – with the net result that they were finally in credit, phone wise (by seventy five pounds) but had just exceeded their overdraft limit.
Making an O2 top up, a Virgin top up, a 3 top up or a Vodafone top up through traditional (i.e., walk up the road to a shop) means, was equally dangerous. Making an O2 top up with a credit card in an actual shop left the user open to easy identity fraud.
Making a Virgin top up in a petrol station late at night left the owner vulnerable to all the usual perils of the urban small hours. Making a 3 top up from a shop meant the shop actually had to be open; and making a Vodafone top up on the high street meant the person who wanted to make the top up had to be mobile enough to get to the high street at all. Not easy for the huge proportion of the British population who are housebound, or semi housebound.
Thanks to Topups Direct and their excellent site, all of that inconvenience is a thing of the past. A user logging on to the Topups Direct site is asked a couple of very simple questions – who they would like to top up with, and by how much. They answer, provide card and phone details – and that’s it. Seconds later a virtual top up voucher appears via SMS in their handset; they activate it; and that’s that. Simple. Why it all had to be so hard until now is anyone’s guess.
Topups Direct is a mobile topups dedicated website that send SMS top-up vouchers for all main mobile networks straight to a purchaser’s phone.
# # #