we've built a team that's truly second to none in the industry, and trust me when I say that we've only just begun
Rochester, MN (PRWEB) August 26, 2008
BuyOnlineNow.com appears on Inc. Magazine's list of the fastest growing American companies for the fourth consecutive year.
While many businesses are resorting to desperate measures to stay afloat during our country's current period of economic instability, BuyOnlineNow has managed to continue their rapid growth in the office supplies and office furniture industry. Conducting business strictly online, and holding their reputation for excellent customer service in very high regard are some ways that BuyOnlineNow has been able to stand tall while so many of their contemporaries are falling. BuyOnlineNow carries a giant selection of products ranging from staplers and ball point pens to desks, office chairs and paper shredders.
BuyOnlineNow ranks at number 1,273 on the Inc. 5000, based on a year over year growth of 297.7% from 2004 through 2007. Revenue in 2004 was 4.8 million dollars and reached up to 19.2 million dollars in 2007.
Customer service has always been, and continues to be, the main focus of the company. Offering unequalled levels of customer service has really given BuyOnlineNow the opportunity to set itself apart from so many of their competitors. Having a proud and knowledgeable staff that genuinely enjoys helping people has not only generated sales, but has also helped to build a solid and loyal customer base.
Director of Sales, Mark Melius notes, "the goal of every single person at BuyOnlineNow.com is to do whatever it takes to provide our customers with the Ultimate Customer Service Experience. It starts with our marketing department getting the customer to our site, continues with our IT department making sure the order flows through our system properly and ultimately ends with our customer service team ensuring the customer's complete satisfaction".
Over the last couple of years, BuyOnlineNow has been forming strong relationships with many manufacturers, including 3M, Fellowes and Hon among others, which have allowed them to bring significant savings to thousands of in-demand items. Paired with this is their volume savings program which allows buyers to save on bulk orders, and a recent 10th anniversary sale, created to give something back to their loyal customers.
The design of BuyOnlineNow.com is based on a strong commitment to usability and a simple, straightforward look. Ideas on what the website should look like come from a thought process based on trying to step into the customer's shoes and providing everything they expect without cluttering up the page with unnecessary and annoying images. There is a very heavy focus on content and product information as well as a strong emphasis on maintaining detailed images for all the items.
BuyOnlineNow.com has also recently been included in the Internet Retailer Top 500 Guide of the largest online retail stores as well as in The Proficiency Post for topping the US office products industry in productivity with a remarkable $578,000 in sales per employee.
Melius adds: "we've built a team that's truly second to none in the industry, and trust me when I say that we've only just begun".
About BuyOnlineNow.com: Starting as a tiny office supply store over ten years ago, run by just one man, BuyOnlineNow has grown by leaps and bounds to be considered one of the industry heavyweights in the office product field. Products are shipped from multiple warehouses throughout the United States and for Canadian customers, BuyOnlineNow.net was opened in 2007. For more information visit our web site: http://www.buyonlinenow.com .
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