We’ve become a one-stop shop for support, customer service and training for an enhanced, streamlined customer experience online. Krish Michaels, CEO Recorders.com
Toronto, ON (PRWEB) December 22, 2011
OrderDynamics announces another successful website migration to their On-Demand eCommerce Platform with Recorders.com. The new B2C and B2B website was completely redesigned and re-launched on the OrderDynamics platform, enabling exciting new features designed to convert and service more customers. The new Recorders.com website provides the most comprehensive source for digital voice recorders, software, and accessories with integrated customer service tools that allow Recorders to deliver their award-winning support in real-time. In just 5 months, Recorders.com has seen dramatic improvements including:
- 33% Total Visits Growth
- 5% Revenue Growth
- 46% Organic Visitor Growth
"We are very pleased with the new website and the OrderDynamics platform which has put us in an industry-leading position. We are elite partners with our suppliers and OrderDynamics enables a single database for backend platform automation," explains Krish Michaels, CEO of Recorders.com. "By leveraging the latest eCommerce best practices and proactive service from OrderDynamics, Recorders.com is servicing more shoppers and delivering superior customer service tools over our competition. We’ve become a one-stop shop for support, customer service and training for an enhanced, streamlined customer experience," continues Michaels. In addition to the customer service tools, the new Recorders.com has seen significant organic search placement increases using out-of-box tools within OrderDynamics. The new eStore also leverages latest features like multi-select guided navigation, SEO, Promotions, Complex Pricing, Merchandising, Recommendations, Product Personalization, Content Personalization, Rich Imaging, Product Reviews, and more. In addition, Recorders.com provides industry specific shopping tools, like unique short description by industry, and integrated customer support tickets in the shopper’s My Account section using OrderDynamics Case Management system.
"The Recorders.com project was a huge success and we’re excited about enabling their revenue growth for years to come,” says Michael Turcsanyi, President of OrderDynamics. "We congratulate the Recorders team on the launch and look forward to future phases."
Recorders.com is the leading supplier of digital dictation equipment in the United States. For over 10 years, Recorders.com has been in the dictation, transcription, and voice recognition industry and was established to help an ever growing Mobile Society communicate information quickly and easily. Recorders ships same business day on most orders and products are inventoried in 7 warehouses across the United States to ensure Quick Shipments.
About OrderDynamics Corporation:
OrderDynamics Corporation is a privately owned eCommerce platform service provider for high-growth B2B and B2C businesses. The success of OrderDynamics is highly attributed to its Software-as-a-Service (SaaS) eCommerce model and Dynamic Merchandising concepts which provide superior control and help drive revenue. The OrderDynamics solution caters to multi-channel retail, manufacturing, business-to-business, and complex online retail. OrderDynamics officially launched its On-Demand eCommerce Platform in 2006 after 2 years of research and development.
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