For an MSP, having a central platform to monitor their managed services is a key capability to maximize operational efficiency and customer service
Danvers, Mass. (Vocus) December 15, 2009
VaultLogix, a leader in providing secure, reliable, online backup and recovery capabilities for business data at a cost-effective price point, today announced it has become a Technology Alliance Partner with N-able Technologies, the global leader in remote monitoring and management software for managed service providers (MSPs) and IT departments.
“For an MSP, having a central platform to monitor their managed services is a key capability to maximize operational efficiency and customer service,” says Tiffani Bova, VP Research of Gartner.
The completed integration between VaultLogix’s remote backup solution and N-able’s new N-central 7.0 managed services software, which includes new enterprise-class endpoint security capabilities and an industry-first hybrid licensing model that features free licenses, enables MSPs to track backup and recovery status and notifications through the same interface that they manage their other service offerings. Using N-able’s N-central 7.0 technology for real-time status monitoring, combined with the VaultLogix Information Portal (VIP), VaultLogix’ industry-leading portal for online backup customer management, MSPs now have full control of the management and service of their online backup customers.
“MSPs increasingly realize the importance of maintaining an integrated system monitoring and management solution for the deployment of their managed services.” said Rob Bissett, Director of Product Management for N-able. “The new integration between VaultLogix and N-central 7.0 enables our mutual MSP partners to simplify their services and increase margins by improving operational efficiencies.”
“VaultLogix is dedicated to increasing our channel presence, particularly with MSPs,” said Zak Karsan, Vice President of Sales and Strategic Alliances for VaultLogix. “Via our integration with N-able’s new N-central 7.0 software, VaultLogix is reinforcing that we are the leading online backup and recovery solution for MSPs to implement for their small to midsize business customers.”
VaultLogix assists businesses in securing their most critical corporate assets – their data. VaultLogix’s unique online backup service safeguards important information through an agentless and automated process that sends data securely to multiple locations. In addition to providing the features which businesses require, VaultLogix also delivers industry-leading solutions for offsite backup service support, billing, marketing and integration for VAR’s, MSP’s and IT Consultants.
For more information, visit http://www.dataprotection.com or call 1-877-VAULTLOGIX (877-828-5856).
About N-able Technologies
N-able Technologies is the global leader in remote monitoring and management software for managed service providers and IT departments. N-able's award-winning N-central® platform and complementary toolsets, backed by best-in-class business and technical services, are proven to reduce IT support costs, improve network performance and increase productivity through the proactive monitoring, management and optimization of IP-enabled devices and IT infrastructure. N-able is 100% channel-friendly and maintains operations in North America, the U.K., The Netherlands and Australia.
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