Gold Pawn Shop Gets A Rating and Hasn't Received Any BBB Complaints
The Goldman Group, owner of the GoldPawnShop.com and TheGoldSuperStore.com websites allowing people to sell unwanted or broken gold jewelry, reports that it has received an A rating and there have not been any complaints to the Better Business Bureau concerning its business practices.
Atlanta, GA (PRWEB) May 22, 2009 -- The Better Business Bureau has rated GoldPawnShop with an A- rating and does not have a record of complaints concerning GoldPawnShop.com, according to the online pawn shop that provides consumers with cash for gold. This means that it meets all of the Bureau's criteria for running a trustworthy operation that meets customers' expectations.
The BBB Code of Business Practices outlines a set of standards, which not only details how a company can be accredited by the organization, but lists the principles that make a business trustworthy. There are 8 principles in all, which include keeping a positive track record; honest advertisement; truthful representation of products and services; disclosing all policies, guarantees, and procedures to prospective customers; abiding by all agreements; professionally addressing all disputes; protecting customer information against fraud; and maintaining integrity.
"There is no record of complaints to the Better Business Bureau against GoldPawnShop.com," said Charles Moore, Chairman of The Goldman Group. "We fulfill all our promises to the customer. Once a customer decides to sell gold jewelry and it is received, it is appraised immediately and payout is made within 24 hours. Many other online pawn shops and gold buying operations do not have such a record. Some companies have hundreds of complaints logged with the BBB. These include failing to make full refunds as requested or not performing transactions according to the written contract. Proudly, our business adheres to all its promises and clearly has succeeded in satisfying the customer and allowing them to trade to safely sell gold online."
Once a Gold Express Pack™ is requested via the GoldPawnShop.com website, the company sends the customer a prepaid, insured FedEx™ envelope to send their jewelry to the company's processing facility for refining and recycling. Jewelry is cashed in within 24 hours of being received and appraised. The company even promises to keep personal information confidential and offers a 10-day money-back guarantee.
"Our primary business goal is to satisfy our promise to the customer," added Moore, "Not only that, but our payouts are at least 5% higher that that of our competitors. No hidden fees or costs are applied. Other competitors that offer a chance to get cash for gold make similar promises, but do not fulfill them. Once again, our BBB record is evidence that sets us apart from this competition."
About Gold Pawn Shop
Gold Pawn Shop is an online business that enables people to sell gold jewelry for cash. Acquired by Goldman Group Limited, LLC, in 2009 from the Oro Organization, LLC, the Internet business maintains a clean BBB record. The company offers a 10-day money back guarantee and returns all jewelry if requested within this time. It accepts unwanted, broken, or scrap gold, silver or platinum rings, chains, earrings, bracelets, necklaces, and charms. TheGoldPawnShop.com is the premier online gold buying site where consumers can securely and easily sell gold jewelry from the safety and comfort of their own homes.
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