"We see more and more customers want to book appointments online and after hours."
Costa Mesa, CA (PRWEB) December 01, 2011
ScheduleMAX.com, a new online scheduling and payment processing company for appointment driven businesses, aims to save service providers an hour a day and increase their revenue by 10-30%. The cloud-based software offers service providers such as hair stylists, massage therapists, estheticians, fitness trainers, counselors and more the opportunity to have a virtual schedule they can see anywhere they have Internet access. Their customers can book appointments online 24/7 and receive automatic confirmations and reminders via email and text.
“We see more and more customers want to book appointments online and after hours. They don’t want to wait until someone is open or to play phone tag to book an appointment,” says Natalie Eckdahl, Chief of Customer Love and Operations. “This is the NOW generation.”
In fact, it was based out of her own desire to book appointments online that Natalie, an MBA graduate from Southern Methodist University in Marketing and Entrepreneurship, encouraged her husband, a software developer, to team with her to create a solution. “I love to organize and plan my schedule in advance. On Sunday evenings, I review my work and personal appointments for the week and that is when I might remember I need to schedule a hair cut. My salon is not open on Sunday or Monday, so I can’t make an appointment until Tuesday. By then, I am in the midst of my busy week and forget to make an appointment. My hair stylist has now lost revenue for that week and instead of seeing me every 6 weeks, ends up seeing me every 8-9 weeks. Because it is inconvenient for me to book an appointment, I end up booking on average 3 fewer appointments a year which results in 30% less revenue for my hair stylist.”
The service providers using ScheduleMAX.com do not sit behind a computer all day, thus they are looking for a solution that is simple for them and their customers. “We used the latest technology to create an easy to use, but feature rich software that anyone can set-up in a matter of minutes. ScheduleMAX was designed from the ground up to be accessed via the Internet and to work optimally on mobile devices,” says Mark Eckdahl, Chief Evangelist.
“Customers appreciate the ability to have an instant web presence through our free public profile page or to embed a Book Now button into their own business website, “ says Natalie. “We also can integrate payment processing so that service providers can easily enforce their cancellations policies and do scheduling and payment all in one place.”
The ScheduleMAX team is excited to help other entrepreneurs. “We wanted to create a company that helps others grow their businesses. Our team has worked tirelessly over the last year to accomplish that goal,” says Mark.
ScheduleMAX.com offers a 30-day free trial that does not require a credit card. Following the free trial, the software is $25/month for up to 5 employees. See how easy it is to get started by watching our demo video.
ScheduleMAX.com is a new online scheduling and payment processing software used by service providers in a variety of industries to allow their customers to book appointments online 24/7. Service providers such as hair stylists, massage therapists, estheticians, fitness trainers, counselors, financial professionals, mobile business owners and more can access their calendar from their computers, smart phones and tablets. The software is intuitive so anyone, regardless of their computer skills, can be up and running in a matter of minutes.