My vision was to create a company that offers customers on-demand, single-click access to an entire department of computer experts based in America - their own personal Tech Team.
Bossier City, LA (PRWEB) July 18, 2011
Mytechteam.net launches stress-free online tech support, data backup, anti-virus security services and computer support packages for professional and personal users. The service aims to protect American consumers and small and home-based businesses online while providing digital peace of mind.
23% of computer buyers regretted not buying an extended warranty for their system when it failed or their data became corrupted, according to PCWorld. Many thought that these were just frivolous extras that either should have been included or that proved the product wasn’t as reliable or complete as they believed.
Computer faults, recovery and repair can be disproportionately expensive and time consuming to effect, and can be doubly frustrating if the user is speaking to an operator based several time-zones away or even worse, if they are interacting with a ‘Robot’ computer program pretending to be an operator.
Mytechteam.net is based in Bossier City, LA and is rated 'A' by the Better Business Bureau. They are an organization that employs real American IT experts and operators to provide nationwide round-the-clock computer support that is instantly accessible with the click of a button located on a desktop or laptop computer following a quick download.
Their computer support systems provide subscribers with a range of comprehensive security services and online computer support depending on the service level required. A business will require different services and online tech support than a household but both would receive the same speedy, courteous and efficient service.
Jason Greenwell, Owner and President of My Tech Team foresaw how dependent society and individuals would become on personal computers and networks and how essential online tech support would become.
“Personal Computers are expanding beyond the desktop and laptop. Tablets, Mobile devices, Internet TV’s, alarm clocks and even watches are becoming personal computers. As people become ever more dependent on these technologies and they become more interconnected with each other, I saw the need for a company like My Tech Team who would be able to provide 24/7 instant support and protection to businesses and individuals no matter where they are,” Greenwell said.
Greenwell adds, “My vision was to create a company that offers customers on-demand, single-click access to an entire department of computer experts based in America - their own personal Tech Team. As computers become further embedded into our lives, it is even more important that our customers can rely on us to be there when they need us.”
Mytechteam.net not only offers unlimited expert support, service, advanced virus protection and an online data backup and recovery system but provide support to any device connected to the computer including cameras, MP3 players and printers. Uniquely among providers, a free online tech support plan is provided as well as the security of extended service, which acts similar to a warranty.
About My Tech Team
Mytechteam.net is an online tech support company based in Bossier City, LA, providing nationwide on demand computer support 24 hours a day and 7 days a week. Customers can access a live technician with the click of a button located on their desktop. Packages include virus protection, offsite data backup and extended support.
Jason Greenwell has over 15 years of experience on various IT platforms from the Apple II to the latest Windows platforms. His expert knowledge of computer systems and networks allowed him to create over 5000 personal computer systems and 400 business networks. Jason pursued a career in the military as an Electronic Warfare Systems Apprentice. Now, a qualified Electronic Warfare Systems Craftsman, he applies his in-depth expertise in electronics, computing, and networking to My Tech Team.
For interview requests and more information on My Tech Team visit http://www.mytechteam.net, call 800-681-5470 or connect with ‘mytechteam’ on Facebook, Twitter, LinkedIn and YouTube.
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