Microsoft Reigns Supreme in Instant Messaging Market

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New and improved market share report utilizes data for the first time from OPSWAT Security Score and includes additional product usage categories

Skype & Windows Live Messenger come together to give Microsoft a commanding hold on the IM market

With the addition of Security Score we are able to provide more accurate data to our readers and give us insight as to where the technology market is heading.

OPSWAT released their quarterly market share report today, which includes product usage for instant messaging, backup and peer-to-peer applications worldwide. In addition to announcing leading products in these categories, the report also provides insights to the percentage of users who have instant messaging or peer-to-peer applications installed and running on their computer.

As shown in the instant messaging section of this quarterly report, Skype has a commanding lead in the instant messaging market with a 37.7% share. Windows Messenger comes in just behind Skype with 31.8%. In March, Microsoft officially shut down the Windows Messenger service and began transitioning users to Skype, but it remains to be seen if some of this market share will be lost to other vendors’ applications. While Google Talk and Facebook Messenger show at just below 4% in market share, the report only accounts for installed applications and does not include in-browser chatting capabilities (i.e., Facebook Chat and Google Chat).

The quarterly report also shows market share of peer-to-peer (P2P) applications and backup sync applications. In the peer-to-peer section, the program most frequently detected in OPSWAT’s report is uTorrent, which controls more than half of the P2P market worldwide with 53.7%, and is nearly ten times more popular than its nearest competitor, Pando. In the backup section of the report, the leader with a dominating share of 47.3% of the worldwide backup market is Dropbox. Dropbox holds a substantial lead of the backup market over two marquee technology powerhouses in Apple’s iCloud and Google’s Drive, which finished second and third in the report. The backup applications category only includes data for syncing applications.

The data for OPSWAT’s report has historically been collected from users of OPSWAT’s free AppRemover tool. In this quarter’s report, data collection has been expanded to also come from OPSWAT Security Score. This free tool leverages the OESIS Framework to scan a computer and provides a score based on the status of installed security applications. Using data from Security Score in conjunction with AppRemover allows OPSWAT to pull data from a much more diverse sample of users and gives greater insight to the applications installed on an end user’s computer.

“This market share report is a major improvement over previous incarnations thanks to the inclusion of Security Score”, said Derek Bass, Marketing and Media Associate at OPSWAT. “With the addition of Security Score we are able to provide more accurate data to our readers and give us insight as to where the technology market is heading.”

There have been additional improvements made in the way data has been reported compared to past market share releases. In addition to combining Security Score and AppRemover together to obtain data, this report also shows the geographical distribution of where OPSWAT’s data comes from, broken down by country. The report also includes additional details regarding the data collected.

OPSWAT’s future quarterly market reports will include additional improvements and will focus on further product categories including antivirus applications. For future installments or more information regarding this report please contact marketing[at]opswat[dot]com. Application vendors interested in adding their applications to the OESIS Framework are invited to partner with OPSWAT through the free OPSWAT Certification Program.

For more information about OPSWAT, the OESIS Framework, and OPSWAT Certification, please visit http://www.opswat.com

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About OPSWAT Inc.

Founded in 2002, OPSWAT is the leading provider of software management and security technologies. With both software manageability and multi-scanning products, OPSWAT offers simplified and comprehensive SDKs that reduce time and costs for your engineering and testing teams. OPSWAT delivers: OESIS Framework, an open development framework that enables software engineers to develop products that manage thousands of third-party software applications; Multiple antivirus engine scanning products including Metascan (try the demo at http://www.metascan-online.com); AppRemover, a free utility that enables the complete uninstallation of security applications; and GEARS, a white-labeled, cloud-based solution for monitoring and managing computers, servers, and switches.
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Elisse Lockhart
OPSWAT
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