Personal Assistant has been very useful for our needs. We need to track work and who participated on our support and enhancement work in PeopleSoft. We are able to quickly determine the status and cost of our support work easily and effectively using Summit's Personal Assistant tools.
Athens, Alabama (PRWEB) February 6, 2009
Summit Technology Inc., a leading provider of software consulting, support services, and hosting for PeopleSoft environments, announced today the availability of Personal Assistant, a flexible support plan with known costs and guaranteed 30 minute response times. Personal Assistant allows firms to supplement internal PeopleSoft IT and functional staff with highly experienced professionals for application support, routine maintenance, and administrative activities, whenever the need arises.
With Personal Assistant, clients select the level of support desired and specify the skills required to support their PeopleSoft operations, enhancements, or upgrades. For each request, Summit tailors a support team with the appropriate skills to meet the customer's unique needs. Managed by a Summit Account Director, the personalized support team works to ensure that clients enjoy improved service levels, faster issue resolution, reduced cost of PeopleSoft ownership, and minimal risk associated with full operational readiness.
According to Garry Coats, PeopleSoft Team Manager at AgFirst Farm Credit Bank, "Personal Assistant has been very useful for our needs. We need to track work and who participated on our support and enhancement work in PeopleSoft. We are able to quickly determine the status and cost of our support work easily and effectively using Summit's Personal Assistant tools."
Personal Assistant is a novel approach to ERP support because it allows each client to pick and choose both the level of support desired, from 1/2 FTE up to full hosting options, as well as the specific expertise of the consultants that they need, functional and/or technical. Thus, Summit works with each client to personalize a unique team of PeopleSoft experts to meet their operational or project specific needs.
For more information on Personal Assistant or to request a free trial, contact Ms. Elizabeth McClary or Mr. Bill Cade at 866-446-1891x1 or visit us at http://www.summitsti.com.
About Summit Technology:
Summit Technology Inc was voted by Inc. 5000 magazine as one of the fastest growing private companies in the country for two consecutive years, 2007 and 2008. Founded in 2001 by a group of innovative individuals, Summit is considered to have one of the strongest management teams and staff of senior consultants in today's PeopleSoft marketplace. With an average of 12-15 years of experience in Human Resource and Financial Management applications, Summit offers proven solutions to a host of ERP application needs including; implementation services, operational support, and full hosting services. Summit's corporate office is located in Athens, Alabama, with regional offices and employees strategically positioned throughout the country. Summit Technology also serves clients worldwide. For additional information, please visit us http://www.summitsti.com.
AgFirst Farm Credit Bank is part of the Farm Credit System, the largest agricultural lending organization in the United States. With assets of more than $29 billion, AgFirst provides funding and financial services to 23 farmer-owned financial cooperatives in 15 eastern states and Puerto Rico. These cooperatives, operating as Farm Credit and Ag Credit agricultural credit associations, provide real estate and production financing to 80,000 farmers, agribusinesses, and rural homeowners. To learn more about AgFirst, visit them on the web at http://www.agfirst.com.