Motif, Inc. Expands Global Reach with New Manila Center

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Business Process Outsourcing Provider Also Adds Four New Customers

Motif has developed a reputation for building long-term relationships by exceeding customer expectations through integrity, teamwork, innovation and being flexible enough to respond quickly to our clients ever changing needs.

Motif, Inc., a leading provider of business process outsourcing (BPO) services, today announced the opening of a new operations center in Manila, Philippines. Motif now provides operational redundancy and access to a diverse talent pool for its clients by offering services across its India center and the new Manila center.

Two of Motif’s current clients have already shown interest in expanding their business relationships to include services delivered from Manila. The expansion is in line with Motif's growth strategy to increase its business by maintaining its preferred vendor status with current clients, supported by high quality, innovation and reduced risk of operations.

“We’re very proud of the fact that Motif has emerged as one of the fastest growing business process outsourcing firms in the world,” said John Coker, Motif’s chief executive officer. “Our new office in Manila will provide ‘true’ global delivery and access to a diverse talent pool for our current and future clients.”

In addition, Motif’s expertise in knowledge-based transaction processing and customer support services, and its new US business development initiatives, helped the firm add new clients this quarter. Motif expanded its:

  •     401(k) plan administration services portfolio to a national third-party administrator in New York City;
  •     Loan-processing services for a mid-sized mortgage banker in the state of New York;
  •     Personalized e-mail response services to two e-commerce companies in California

“The recent client acquisition validates the company’s new initiatives and growth plans,” added Coker. “Motif has developed a reputation for building long-term relationships by exceeding customer expectations through integrity, teamwork, innovation and being flexible enough to respond quickly to our clients ever changing needs.”

About Motif, Inc.:

Motif is a global business process outsourcing (BPO) provider serving Fortune 500 and mid-market clients. Motif's BPO suite is comprised of knowledge-based transaction processing services including finance and accounting services; institutional investor services and reconciliation; HR services, including benefits administration and retirement services; and mortgage services, such as loans processing and personalized customer care services. Motif was ranked among the top 20 firms on the “Global Outsourcing 100--Rising Stars Category” by the International Association of Outsourcing Professionals (IAOP) in January 2006. Additionally, Motif has been recognized by NeoIT and Global Services for the last two years as one of the Top 100 offshore IT outsourcing and BPO service providers in the world. Motif has also been ranked by IDC-Dataquest as one of the Top 10 BPO companies to work for in India for two years in a row. It is an ISO/IEC 27001:2005 certified company (an international standard for Information Security Management System).

Motif is based in Morristown, N.J., with its centers in Ahmedabad, India, and Manila, Philippines. To learn more about Motif, please visit http://www.motifinc.com.

For More Information, Please Contact:

Miranda Tan

Excite Media Group LLC

212-941-8499 ext. 118

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Miranda Tan
Motif, Inc.
212-941-8499 +118
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