The Software Leaderboard has special significance for us because it's a vote of confidence from our peers and shows that our customers value the innovation, products and service we provide.
ATLANTA (PRWEB) December 16, 2008
A showcase of head-to-head rankings, the RIS Software Leaderboard is based on the votes of retail-industry executives about who are the top technology vendors serving their industry. RIS News partnered with Lichtfield Research to survey retail-industry insiders in categories that evaluate retail enterprise-application and software development and customer satisfaction.
This year, Inovis ranked among the top 10 in 16 different categories, up from just four categories last year. In overall performance, Inovis jumped from the eighth to the fifth spot; in customer satisfaction, from eighth to third; in product reliability, from ninth to third; and in quality of service, from ninth to second.
In four categories, the company made the top 10 list for the first time, including ROI, total cost, quality of service and installation/integration. Furthermore, in categories serving mid-size retailers, Inovis ranked in the top 10 in overall performance, product reliability, installation/integration, administration/maintenance, quality of support and quality of service.
"Receiving recognition from our peers and customers in the retail industry is among the highest honors we can achieve," said Sean Feeney, president and chief executive officer, Inovis. "The Software Leaderboard has special significance for us because it's a vote of confidence from our peers and shows that our customers value the innovation, products and service we provide."
Highlights of Inovis' rankings included:
Leaders in Overall Performance: #3 Leaders in Customer Satisfaction: #3 Leaders in Product Reliability: #3 Leaders in Quality of Support: #3 Leaders in Quality of Service: #2 Companies that appear on the RIS Software Leaderboard show an outstanding focus on enterprise application development and high customer satisfaction. Customer satisfaction makes up the bulk of the scoring methodology, with additional points awarded for retail concentration and annual revenue. Of the votes retailers cast for software vendors this year, only the top 30 made the final list in each break-out category.
Inovis provides the most reliable software and services platform for managing business communities. We help buyers and sellers transact, synchronize data and manage exceptions with their business partners, reducing the complexity and cost of doing business electronically. Each day, over 20,000 companies across the globe rely on Inovis to reliably send and receive orders, lower supply chain costs and get products to customers faster. Founded in 1983, Inovis is based in Atlanta, Georgia. For more information, visit http://www.inovis.com.
Inovis is a trademark of Inovis, Inc.