overturepromo.com Launches New Web Site with Interactive Tools

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Overture Premiums & Promotions, a leading advertising specialty and promotional product distributor, launches its new web site with a Live Chat service, interactive tools and improved navigation to improve customer support.

Overture Premiums and Promotions announces the launch of its new web site featuring interactive tools to assist customers in finding the advertising specialty or promotional product they need.

The new site features an on-line Live Chat service for immediate two-way customer service and communication; eight “click-to” sections for the most popular product categories: advertising specialty; business gift; corporate gift; corporate gift basket; custom promotional product; promotional pen; promotional product; and trade show giveaway; additional navigation tools; and enhanced client login features including instantaneous past request/order review and a personal wish list.

Overture Premiums & Promotions redeveloped its web site to enhance its client-team corporate philosophy. overturepromo.com is designed to work as an interactive tool for clients and account representatives to use together in creating the best custom promotional products. The site’s primary function is as a customer service resource not as a “click-and-buy” e-commerce site.

The new overturepromo.com also includes the ability for clients to place re-orders and orders for non-customized products directly from the web site, as well as track past requests/orders online at any time.

“What sets us apart from most other advertising specialty/premium companies, is our absolute dedication to a one-on-one relationship with our clients,” says Joe Hazan, President.

“Our new web site is designed to make finding promotional products and discovering business gifts more interactive and easier for clients, while we still manage the details, graphics and transactions with a dedicated account team for each project. The purpose of our new site is to enhance the client experience and better facilitate production of custom promotional products, not replace the human experience that is the core of our client-team collaborative process.”

“We launched our new site now specifically to provide enhance client support at the critical end-of-year crunch,” adds Heather Sanderson, Vice President, Operations. “Clients will be able to find and order the perfect business gifts and corporate gift baskets for the holidays, and trade show giveaways for year-end conventions with greater ease and less stress with our new interactive tools.”

For more information or to schedule an interview, contact: Kathryn Jordan at 847-682-1279.

Founded in 2001, Overture Premiums & Promotions offers more than 700,000 advertising specialty and promotional products; comprehensive in-house production and graphics services; fulfillment/distribution coordination; product web site design and management; and event support. It is located in Vernon Hills, Illinois, a northwest suburb of Chicago. Overture Premiums & Promotions, LLC, 595 North Lakeview Parkway, Vernon Hills, 60061; Toll-Free 888-456-9594; 847-573-6080.

http://www.overturepromo.com/

Contact: Kathryn Jordan 847/682-1279

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