Packet Design's Route Analytics Capability Integrated With CA Service Assurance Solution

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Combination of Network Device and Routing Information in a Single Operations Console Facilitates Faster Troubleshooting and Service Quality

By adding the Packet Design technology to our CA Spectrum Infrastructure Manager environment, we will have the capability to resolve Layer 3 issues much faster.

Packet Design today announced that its route analytics technology has been integrated with CA Spectrum® Infrastructure Manager software, enabling network operators and engineers to visualize, monitor and troubleshoot complex Layer 3 routed networks from the CA Spectrum user interface.

The Packet Design functionality, which provides complete visibility into the Layer 3 routing map and the actual paths taken by traffic traversing the network, will complement the comprehensive infrastructure visibility available with CA Spectrum Infrastructure Manager, the fault isolation and root cause analysis engine of the CA Service Assurance portfolio. Now, within the CA Spectrum console, joint customers can automatically correlate fault and availability events with issues in the routed network to rapidly identify root cause.

“Layer 3 issues can be some of the most difficult problems to identify and resolve, particularly against the stringent service level objectives we have for network availability,” said Donavan Pantke, network engineer at Appriss, a leading information service provider to law enforcement agencies and citizens. “By adding the Packet Design technology to our CA Spectrum Infrastructure Manager environment, we will have the capability to resolve Layer 3 issues much faster. We also can simulate ‘what-if’ scenarios to help us correctly grow the network required to support our rapidly-changing environment.”

The integration is enabled through a combination of existing and new products. CA Spectrum Infrastructure Manager version 9.2, announced today, accesses and displays route analytics information from any of Packet Design’s Route Explorer solutions through an API on the Packet Design appliance. Packet Design is also announcing a new, low-cost, entry-level appliance for CA Technologies’ customers who do not already have Route Explorer. The IP Routing Manager Route Recorder enables all the route analytics features of CA Spectrum Infrastructure Manager – discovery and visualization of real-time Layer 3 topology; visibility into end-to-end, hop-by-hop paths; critical service path monitoring; and Layer 3 routing events and alerts – but without access to the advanced routing analysis and modeling features available only in Route Explorer. The IP Routing Manager Route Recorder can be easily upgraded to a full-featured Route Explorer at any time by purchasing the appropriate license.

"By adding route analytics capabilities to CA Spectrum, our customers can more easily troubleshoot network failures and routing-related performance issues that can impede business-critical services,” said Cliff Meltzer, corporate senior vice president and general manager, Service Assurance business unit, CA Technologies. “We chose Packet Design as our partner for this effort because they are an innovator in route analytics technology. We have many mutual customers challenged with delivering services, transactions, and bandwidth-intensive applications such as voice and video over increasingly complex networks.”

Jeff Raice, Packet Design's executive vice president of marketing and business development, said, "CA Technologies' integration of our technology is the latest validation of the value of our route analytics solutions by the leading network management and infrastructure vendors. We’re excited to work with CA Technologies to provide our mutual customers with the advanced capabilities they need to keep their networks running at optimal performance."

Jim Metzler, partner in industry consulting group Ashton, Metzler & Associates, said, "Networks are growing both in architectural complexity and the number and variety of critical applications they carry. As this happens, it becomes absolutely necessary that enterprises and carriers have visibility into dynamic network behavior. CA Technologies' recognition of this trend has led it to integrate Packet Design's leading route analytics technology, giving Spectrum users key new insights into Layer 3 network activity."

Pricing and Availability

The IP Routing Manager Route Recorder, available from Packet Design immediately, is priced at $25,000.

CA Spectrum customers desiring full Route Explorer functionality, including "what-if" planning and modeling capabilities and additional analysis and reporting, can purchase a full-featured Route Explorer from Packet Design (starting at $70,000). Customers who purchase the IP Routing Manager Route Recorder can upgrade to full Route Explorer functionality and receive full credit for their initial purchase.

Packet Design and CA Technologies will be showing demos of the integration at CA World 2010, being held May 16-20 in Las Vegas.

About Packet Design, Inc.

Packet Design, Inc. pioneered the field of route analytics and is the leading supplier of network appliances that provide routing-layer visibility into IP networks. The company's products create an accurate layer 3 topology map, analyze routing events, and provide a unique end-to-end, "path-aware" view of network traffic (including MPLS-VPN customer traffic), letting network engineers quickly pinpoint network problems and accurately model changes. Packet Design solutions help manage networks in hundreds of organizations, including many of the world's largest service providers, global enterprises (financial, retail pharmaceutical and other firms), government agencies and educational institutions.

Packet Design was founded in March 2003 by serial entrepreneur and former Cisco Chief Technology Officer Judy Estrin and former Cisco Chief Scientist Van Jacobson. For more information, visit


Jeff Raice
Packet Design, Inc.


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