Network Troubleshooting and Remediation Made Easier With Availability of PacketTrap Perspective : New Release Offers Network Managers Improved Management Capabilities

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PacketTrap Networks ( today announced the availability of PacketTrap Perspective, a new network troubleshooting and remediation solution developed for the single and multiple-site networks. With a uniquely-designed central management console, the solution simplifies laborious, highly manual, time-consuming network management tasks such as application monitoring, traffic troubleshooting, router configuration and log file management.

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Perspective's unique interface gives users confidence in their ability to troubleshoot, diagnose and solve problems related to bandwidth, traffic, applications and the IT infrastructure.

Perspective was designed with the help of more than 10,000 network administrators who provided critical input regarding features, functions and usability. The solution's early access program, launched on Aug. 5, 2008, was over-subscribed and included participants from midsize and distributed enterprises such as Putnam Bank, GE Healthcare, Mandarin Oriental Hotels, and Hyundai North America.

"A critical mass of network administrators have told us that current network management products are too complicated, too expensive and too fragmented so we went to the drawing board and designed an easy to use, affordable, comprehensive solution," said Steve Goodman, CEO of PacketTrap. "Perspective's unique interface gives users confidence in their ability to troubleshoot, diagnose and solve problems related to bandwidth, traffic, applications and the IT infrastructure."

"Our research indicates that multi-function integration, effective visual dashboards, ease of use and ease of deployment are among network managers' most prevalent requirements, across organizations of virtually every size," said Jim Frey, Senior Analyst with Enterprise Management Associates. "PacketTrap has aimed at precisely these capabilities with the Perspective product, and then goes further by adding advanced features that historically have only been available as part of high-end platform suites. EMA's view is that there will be a continuing evolution of this type, with next-generation management products entering the market and making high-value, sophisticated capabilities available to the masses."

"The minute I installed Perspective I could tell the product was different than the others," said Rick Edson, Director of Technology for San Mateo-Foster City School District. "The highlights for me are the intuitive interface and the speed at which Perspective identifies network performance issues."

PacketTrap Perspective Features:

Performance Outpaces Competition. Perspective is built on a true, next-generation platform without all the kludges and workarounds inherent in older products. Load-and-Go. Perspective takes less than 15 minutes to install, configure and customize so it can be in operation very quickly. Smart Policies. Perspective recommends optimal monitors and data collection settings using an intuitive, straight-forward interface that takes the guess work out of network monitoring. Performance Baselines. To prevent false positive notifications that often plague network administrators, Perspective allows users to configure alerts based on rolling performance baselines that represent regular and expected behavior for devices and network traffic. Alerts are delivered as SMS or email messages and provide in-depth information about the issue at-hand. Easy Remediation. Perspective allows for automated self-healing actions for Linux and Windows devices when network and device performance begins to degrade. Email alerts upon successful remediation allow for quick communication among IT personnel. Scheduled actions can also be set for routine maintenance. Monitoring Dashboards. Perspective Dashboards provide unparalleled visibility to all levels of the organization into network performance, fault management, and device availability across any size of network. With support for drag and drop, it's easy to customize each dashboard by simply adding and removing gadgets. Flexible Reporting. Reports can be generated graphically or by lists with real-time or historical views. The easy-to-use reporting interface allows for exporting to PDF and HTML formats for easy viewing by other executives in the company. Pricing and Availability

Pricing is determined by the number of interfaces (any physical, serial or virtual interface on a device). Full retail prices, not including ongoing promotions and discounts, range from $1,995 for 100 interfaces to $16,795 for unlimited interfaces. This includes application monitoring and 1-year of support and software maintenance.

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About PacketTrap Networks

PacketTrap Networks is a leading provider of enterprise-level network management solutions that are effective, easy-to-use, and affordable. The Company's solutions empower network administrators of single and multi-site networks to easily troubleshoot, remediate, monitor and diagnose network problems. Both of PacketTrap's products, PacketTrap Perspective™ and pt360 Tool Suite, have received rave reviews from the IT community and are known for their ability to solve even the most complex network problems from a single interface. The Company is based in San Francisco, California. Visit the Company's website at or blog at

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