It is an honor to receive this prestigious Product of the Year Award
Vinna, VA (Vocus) June 18, 2008
Parature, the global leader in on-demand customer service software, announced today that Technology Marketing Corporation's (TMC) Communications Solutions (http://www.tmcnet.com/comsol ) has named Parature Customer Service™ software as a recipient of a 2007 Product of the Year Award.
Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today's Web world. The seamlessly integrated suite of Parature modules allows organizations to effectively manage all of their support needs. This dynamic, on-demand software enables organizations to get up and running quickly, easily and efficiently.
"It is an honor to receive this prestigious Product of the Year Award," stated Duke Chung, Parature CEO & President. "As the fastest growing customer service and support software company in the United States, Parature is committed to setting the standard for support teams worldwide by continuing to bring the most innovative software to market, providing the smartest, most efficient way for organizations to support their customers."
"Parature has been recognized with a 2007 Product of the Year Award for their excellence in the advancement of voice, data and/or video communications," said Rich Tehrani, TMC President and Group Editor-in-Chief of Communications Solutions. "Parature has proven they are committed to quality and excellence in solutions that benefit the customer experience as well as ROI for the companies that use them. I am pleased to honor their hard work and accomplishments and look forward to more innovative solutions from them in the future."
The eighth annual Communications Solutions Product of the Year Award recognizes the vision, leadership and attention to detail that are the hallmarks of the prestigious award. The most innovative products and services brought to market in 2007 were selected as recipients of this year's Communications Solutions Product of the Year Award for their groundbreaking achievement.
The 2007 Product of the Year Award winners can be found on the Communications Solutions Web site.
Parature, the leader in on-demand customer service software, makes it possible for any business to leverage the Internet to provide outstanding customer service. The company's software-as-a-service (SaaS) delivery and integrated, intuitive design enables organizations to better and more efficiently serve, support, engage with and retain customers in today's Web world. Founded in 2000, Parature received the 2007 Product of the Year Award from Customer Interaction Solutions magazine and has been named to the Inc. 5000 list of Fastest Growing Private Companies in America. For the past three consecutive years Parature has been on the Washington Business Journal's list of Best Places to Work. Headquartered in Vienna, Virginia, Parature is at work in organizations of all types and sizes, and helps support more than 10 million end users worldwide. For more information, visit http://www.parature.com.
Parature is hiring talented people, please visit http://www.parature.com/careers.aspx for more information on joining this winning team.
Technology Marketing Corporation (TMC) is an integrated global media company helping our clients build communities in print, in-person and online. TMC publishes Customer Interaction Solutions, Internet Telephony, Unified Communications, and IMS Magazine. TMC is also the first publisher to test new products in its own on-site laboratories, TMC Labs. TMCnet, TMC's Web site, is the leading source of news and articles for the communications and technology industries. TMCnet is read by nearly one million US visitors according to Quantcast* and by over three million unique visitors each month worldwide, according to Webtrends. In addition, TMC produces Internet Telephony Conference & EXPO, Call Center 2.0 Conference and Communications Developer Conference.
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For more information about TMC, visit http://www.tmcnet.com.