Parature Named Software & Information Industry Association CODiE Award Finalist

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Parature Recognized for Product Excellence in Two Categories by SIIA

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All the companies on this year's list of CODiE Finalists should feel justifiably proud of their accomplishment in making it to this stage, and have much excitement to look forward to regarding the upcoming CODiE Awards voting!

Vienna, Va February 26, 2009 -- Parature, the global leader in on-demand customer service software, announced today its inclusion in the 24th Annual CODiE Awards. Parature Customer Serviceā„¢ software is a finalist in the "Best Relationship Management Solution" and "Best Postsecondary Enterprise Solution" categories. The CODiE Awards celebrate outstanding achievement and vision in the software, digital information and education technology industries. The 2009 CODiE Awards will be presented at a gala event on May 5, 2009 at the historic Palace Hotel in San Francisco, CA.

The CODiE Awards recognize 71 categories of outstanding products and services through a unique combination of journalist and expert peer review. The 345 finalists were selected from more than 850 nominations submitted by 600 companies. All of the products submitted were reviewed by nearly 190 judges encompassing tech trade journalists, consultants, educators, IT and product specialists and other knowledgeable, yet neutral experts.

According to SIIA President Ken Wasch, "The competition is particularly steep this year during the 24th Annual SIIA CODiE Awards, making selection as a CODiE Finalist a real achievement." Wasch further added that "All the companies on this year's list of CODiE Finalists should feel justifiably proud of their accomplishment in making it to this stage, and have much excitement to look forward to regarding the upcoming CODiE Awards voting!"

Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today's Web world. The seamlessly integrated suite of Parature Customer Serviceā„¢ software modules allows organizations to effectively manage all of their support needs without additional hardware, software and IT expenses. Parature integrates everything in one dynamic, unified system to increase efficiency across entire organizations, improving processes among customer support, operations, development and sales.

"It is an honor to be selected as a finalist in two categories for this premier industry recognition," stated Duke Chung, Parature CEO and President. "Parature is committed to setting the standard for service and support teams worldwide by bringing the most innovative software to market and providing the smartest, most efficient way for organizations to support their customers.

Parature, Inc.
Parature, the leader in on-demand customer service software, makes it possible for any business to leverage the Internet to provide outstanding customer service. The company's software-as-a-service (SaaS) delivery and integrated, intuitive design enables organizations to better and more efficiently serve, support, engage with and retain customers in today's Web world. Founded in 2000, Parature received the 2007 and 2008 Product of the Year Award from Customer Interaction Solutions magazine and has been named to the Inc. 5000 list of Fastest Growing Private Companies in America. For the past three consecutive years Parature has been on the Washington Business Journal's list of Best Places to Work. Headquartered in Vienna, Virginia, Parature is at work in organizations of all types and sizes, and helps support more than 13 million end users worldwide. For more information, visit http://www.parature.com.

Parature is hiring talented people, please visit http://www.parature.com/careers.aspx for more information on joining this winning team.

About SIIA
The Software & Information Industry Association (SIIA) is the principal trade association for the software and digital
content industries. SIIA provides global services in government relations, business development, corporate education
and intellectual property protection to more than 500 leading software and information companies. For further
information, visit http://www.siia.net.

Media Contact:
Dayna Tenorio
571.730.6241

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Dayna Tenorio
Parature
571-730-6241
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