Parature Announces Integration Partnership with Crisp Thinking

Share Article

The global leader in on-demand customer service software partners with the online child protection specialists for safe online gaming.

Parature Logo

By bringing NetModerator and Parature's world class customer service software together, we're providing the online world the most effective software applications in the industry to keep children safe. Parature is an example in corporate responsibility and this is exemplified by their work with us to protect children

Parature, the global leader in on-demand customer service software, announced today an integration partnership with Crisp Thinking, the online child specialists and provider of NetModerator and IMSafer. Crisp Thinking's NetModerator software is fully integrated with Parature Customer Serviceā„¢ software, providing organizations with the ability to track online gaming and social networking interactions to prevent online abuse, inappropriate activity and child related bullying. The integration of these world-class technologies provides interactive media, online gaming, and virtual worlds with the most effective software applications in the industry to keep children safe.

"As the global leader in on-demand customer service software, we are delighted to announce this partnership with Crisp Thinking," stated Duke Chung, Parature CEO and President. "Parature is the fastest growing customer service and support software company in the United States, and integration partnerships are a natural progression of our growth plans. This relationship will help us to expand our integration and service capabilities to continue setting the standard for support teams worldwide, providing the smartest, most efficient way for organizations to support their customers and to demonstrate our commitment in corporate responsibility to help maintain a safe online environment for children."

Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today's Web world. The seamlessly integrated suite of Parature modules allows organizations to effectively manage all of their support needs. This dynamic, on-demand software enables organizations to get up and running quickly, easily and efficiently.

Parature and Crisp Thinking have recently worked on a joint online gaming project with a large gaming and media conglomerate. "By bringing NetModerator and Parature's world class customer service software together, we're providing the online world the most effective software applications in the industry to keep children safe. Parature is an example in corporate responsibility and this is exemplified by their work with us to protect children," said Andrew Lintell, CEO of Crisp Thinking.

Parature, Inc.
Parature, the leader in on-demand customer service software, makes it possible for any business to leverage the Internet to provide outstanding customer service. The company's software-as-a-service (SaaS) delivery and integrated, intuitive design enables organizations to better and more efficiently serve, support, engage with and retain customers in today's Web world. Founded in 2000, Parature received the 2007 Product of the Year Award from Customer Interaction Solutions magazine and has been named to the Inc. 5000 list of Fastest Growing Private Companies in America. For the past three consecutive years Parature has been on the Washington Business Journal's list of Best Places to Work. Headquartered in Vienna, Virginia, Parature is at work in organizations of all types and sizes, and helps support more than 10 million end users worldwide. For more information, visit http://www.parature.com.

About Crisp Thinking:
With offices in Leeds, West Yorkshire, UK and Beaverton, Oregon, US, Crisp offers a range of child protection solutions for home Internet users, Internet Service Providers and Virtual Worlds/Social Networks. Crisp has responsible and specialist knowledge of the issues surrounding online child safety which address the increasingly complex tactics of abusers and bullies. For more information, please visit us online at http://www.crispthinking.com.

###

Share article on social media or email:

View article via:

Pdf Print

Contact Author

Dayna Tenorio
Parature
571-730-6241
Email >
Visit website