Vienna, VA (Vocus) February 25, 2010
Parature, a global leader in on-demand customer service software, announced today that Parature Founder and Chief Strategy Officer, Duke Chung will speak on the topic of software-as-a-service (SaaS) technology during Pacific Crest’s 2010 Emerging Technology Summit’s 5th annual on-demand conference. The conference will provide attendees with an early and unique view into technology’s most rapidly changing markets; clean technology, cloud computing, mobility and on-demand software. The summit will be held at the InterContinental Hotel in San Francisco, CA February 24 - 25, 2010. The summit’s on-demand conference will take place on Thursday, February 25, 2010 with Mr. Chung’s presentation commencing at 3:00 P.M.
Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. The seamlessly integrated suite of Parature Customer Service™ software modules allows organizations to effectively manage all of their support needs without additional hardware, software and IT expenses. Parature integrates everything in one dynamic, unified system to increase efficiency across entire organizations, improving processes among customer support, operations, development and sales.
Parature enables organizations to better serve, support, engage with and retain their customers via the Web. Industry-leading, on-demand Parature Customer Service™ software provides customer service organizations with a comprehensive, multi-channel way to meet the growing expectations of their customers. With more than 10 years experience, Parature serves organizations in a wide variety of industries worldwide and helps support more than 16 million end users. Parature is among Inc. Magazine’s Top 100 Fastest Growing Private Software Companies and is the recipient of numerous product, technology, and leadership awards. Today, the Parature name is synonymous with innovation and value in Web-based customer service software, strategies and best practices. Parature is headquartered in Vienna, Virginia with offices in San Francisco and the U.K. For more information, visit http://www.parature.com or follow @parature on Twitter.