Parature Announces Worldwide Users' Conference

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Industry leaders to gather in Las Vegas for ParaFest ’08 to hear best practices in customer support and help desk.

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ParaFest provides our customers with the opportunity to share their best practices and ideas with their peers and is another example of Parature delivering the innovation and leadership that the industry and our clients have come to expect from us.

Parature, the global leader in on-demand customer support and help desk software , today announced that their fourth users’ conference, ParaFest ‘08 will be held April 2 – 4, 2008 at the Green Valley Ranch Resort, Spa & Casino in Las Vegas, NV. This innovative conference will allow Parature users from across the world to gain valuable knowledge from industry experts and thought leaders, while networking with colleagues and peers.

ParaFest ’08 will feature an exciting mix of case studies, best practices workshops, and hands-on training sessions led by Parature customers and other industry experts. Attendees will have the unique opportunity to exchange ideas and network with their peers as well as with Parature executives and staff. Attendees will also take advantage of the Parature Solutions Center where users will meet with Parature experts to experience new products and learn new tips and techniques for using Parature software.

“We are thrilled to be bringing customers, partners, employees and other industry experts together for ParaFest ‘08 in Las Vegas,” stated Duke Chung, Parature CEO and President. “ParaFest provides our customers with the opportunity to share their best practices and ideas with their peers and is another example of Parature delivering the innovation and leadership that the industry and our clients have come to expect from us.”

Parature is seeking customer support experts and industry thought leaders who want to share their Parature Support Software and industry knowledge with users attending the conference. Session proposals are being accepted online until Friday, August 31, 2007.

Attendees registering for ParaFest ’08 by December 31, 2007 will receive a $200 discount off of the regular rate. Please visit http://www.parafest.com for registration and additional information.

About Parature, Inc.
Parature is the global leader in on-demand customer support and help desk software. Our web-based support suite enables organizations to fundamentally change the way they support their customers while significantly reducing costs. The Parature suite of modules empowers associations, businesses, academic institutions, and government agencies with the ability to provide critical service information on a 24/7 basis while reducing the inbound support load through customer self-service. As a Software-as-a-Service (SaaS) provider, we deliver our solutions over the Internet using a secure, scalable application and system architecture, which allows our customers to eliminate expensive up-front hardware and software costs and to quickly deploy and adopt our on-demand software. Parature helps support over 6,000,000 end-users worldwide and is headquartered in Vienna, VA. For more information about Parature please visit http://www.parature.com or call 1.877.GO.PARATURE

Media Contact:
Gary McNeil
(703) 564-7758

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