Parature Opens Nominations for Second Annual Legend Makers Award

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Parature Award for Outstanding Customer Service and Support to be Presented at ParaFest '09

Parature, the global leader in on-demand customer service software, announced today that nominations are open for its second annual Legend Makers award for excellence in customer service and support. Parature is dedicated to customer success and acknowledging those who practice exemplary customer service is key to its mission. Parature customers can nominate their organizations on the ParaFest '09 website in any of the three award categories; best integration, best cost savings and best overall use case. The winners will be presented at ParaFest '09 - Parature's fifth annual users' conference April 28 - 30, 2009 at the Red Rock Casino, Resort & Spa in Las Vegas, NV.

ParaFest '09 will feature an exciting mix of hands-on training sessions, best practice discussions, customer success stories, and software optimization opportunities led by Parature professionals, customers and other industry experts. Attendees will have the unique opportunity to exchange ideas and network with their peers, as well as with Parature executives and staff. Additionally, Parature users will take advantage of the Parature Solutions Center where they will meet with Parature experts to experience new product features and learn new tips and techniques for using Parature Customer Service software.

Parature enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today's Web world. The seamlessly integrated suite of Parature Customer Serviceā„¢ software modules allows organizations to effectively manage all of their support needs without additional hardware, software and IT expenses. Parature integrates everything in one dynamic, unified system to increase efficiency across entire organizations, improving processes among customer support, operations, development and sales.

Parature, Inc.
Parature, the leader in on-demand customer service software, makes it possible for any business to leverage the Internet to provide outstanding customer service. The company's software-as-a-service (SaaS) delivery and integrated, intuitive design enables organizations to better and more efficiently serve, support, engage with and retain customers in today's Web world. Founded in 2000, Parature received the 2007 and 2008 Product of the Year Award from Customer Interaction Solutions magazine and has been named to the Inc. 5000 list of Fastest Growing Private Companies in America. For the past three consecutive years Parature has been on the Washington Business Journal's list of Best Places to Work. Headquartered in Vienna, Virginia, Parature is at work in organizations of all types and sizes, and helps support more than 10 million end users worldwide. For more information, visit http://www.parature.com.

Parature is hiring talented people, please visit http://www.parature.com/careers.aspx for more information on joining this winning team.

ParaFest
ParaFestā„¢ has become a popular, "sold-out" event for Parature customers from every corner of the world and every industry to come together to share ideas and learn how to further strengthen their Parature investment.

Parature executives, along with customer service and product experts on the front lines, international authorities and authors share insights and trends, and discuss best practices and emerging issues.

For more information, visit http://www.parafest.com.

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Dayna Tenorio
Parature
571-730-6241
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