Parature Named to JMP Securities 2011 Hot 100

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JMP Securities Selects Parature as One of the Best Privately Held Software Companies

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We have attained significant recognition for our product excellence and corporate growth which we attribute to the advanced technology we deliver, the vast social and Web savvy market we serve, and the visionary customers we support.

Parature, a global leader in cloud-based customer service software, announced today that it has been named to the JMP Securities Hot 100 list of private software companies for a third year. Issued in December 2010, the report profiles 100 of the leading private software companies as identified by the JMP Securities’ software research team. JMP Securities, headquartered in San Francisco, CA, is a full-service investment bank that provides equity research, institutional brokerage and investment banking services to public and private growth companies and their investors.

JMP Securities selected Parature as a Hot 100 private software company based on data collected by their research team’s work in the software segment. They identified companies that are involved in key trends, such as Software-as-a-Service (SaaS), those that have proven themselves as leaders in their segment based on recognition for their products and services – TMC CRM Excellence award, Customer Interaction Solutions Product of the Year, SIIA CODiE Finalist; demonstrated corporate growth with such recognitions as – Deloitte Technology Fast 500, Inc. 5000, Software 500, Washington Business Journal Fastest Growing Companies; venture capital investments from top tier firms, such as Accel Partners, Sierra Ventures and Valhalla Partners; as well as the buzz on bringing innovative products to market – Parature Brings a Support Tab to Facebook Pages.

Parature enables any organization to fundamentally change the way they support their customers through its cloud delivery and integrated design that empowers them to better and more efficiently serve, engage and retain customers in today’s increasingly social and collaborative Web world. Parature’s engagement software integrates a complete multi-channel system that allows organizations to effectively manage all of their support needs within traditional and social channels. Parature software increases efficiency across entire organizations, improving processes among customer support, operations, marketing, development and sales.

“Parature is honored to be selected as a Hot 100 software company by JMP Securities,” stated Parature CEO, Tim Davenport. “We have attained significant recognition for our product excellence and corporate growth which we attribute to the advanced technology we deliver, the vast social and Web savvy market we serve, and the visionary customers we support. Parature is committed to setting the standard for customer engagement and will continue to bring innovative products to market.”

Parature, Inc.
Parature enables organizations to better serve, support, engage with and retain their customers via the Web. Industry-leading, cloud-based Parature Customer Service™ software provides customer service organizations with a comprehensive, multi-channel way to meet the growing expectations of their customers. With more than 10 years experience, Parature serves organizations in a wide variety of industries worldwide and helps support over 20 million end users. Parature is among Inc. Magazine’s Top 100 Fastest Growing Private Software Companies and is the recipient of numerous product, technology, and leadership awards. Today, the Parature name is synonymous with innovation and value in cloud-based customer service software, strategies and best practices. Parature is headquartered in Vienna, Virginia. For more information, visit http://www.parature.com or follow @parature on Twitter.

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Dayna Tenorio
Parature
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