Los Angeles, CA (PRWEB) February 3, 2009
SysOp Tools, Inc. announced that Password Reset PRO, a web-based user self service & Identity Management software solution for Windows domains is now available for download via their website at sysoptools.com.
This new web based enterprise self service solution allows IT support departments to reduce or eliminate costly user password reset and user account unlock support calls, and provides self-serve convenience to users without compromising security. In addition, the product can be fully deployed and operational within 15 minutes and does not require infrastructure changes. Login uses new image-based security technology.
According to Kurt Lewis at SysOp Tools, Inc, "Password Reset PRO user self service software is designed to reduce time and cost spent maintaining a secure change-password domain environment. As part of maintaining proper corporate infrastructure security, most companies enforce regular password changes on employee logon accounts. The problem with this is employee users rarely know when their password will expire and unexpectedly lose access to vital company resources- Often at the most inconvenient times. The employee must then call the IT help desk to have their expired password changed or their locked out account unlocked."
Depending on the efficiency of the IT help desk, in many cases the employee must wait up to several hours to regain access. This routine and repetitive problem equates to lost productivity for the employee, and can add an average 30% support call overhead to the IT helpdesk. Password Reset PRO offloads this responsibility from IT, and empowers the employee to handle these tasks for themselves easily using any standard web browser with an internet connection.
Along with explaining use benefits of their new Identity Management product, Mr. Lewis covered a few key technical high-points, "This solution is not a new concept; there are several 'self service' software products currently available through various vendor websites. We have found through research that many of these products were too expensive or difficult to install, difficult to use, or compromised external security. Password Reset PRO eliminates these issues with a completely modern design approach taken from eCommerce websites and banking websites. The result? Installation is extremely easy, the self service Web Portal is secure for external use and our product requires no modifications to the existing domain or client computers. No instruction to users is needed; the Web Portal is as easy to use as any modern bank website- A first of its kind. Designing failover or moving the software to a different server is a breeze. In addition, the self service web portal is designed to pass PCI and other compliance scans. We think that administrators and users will absolutely love Password Reset PRO once they give it a try, and we offer free use of the 100% full version for a month just for this reason."
Read more about Password Reset PRO and download at SysOp Tools main product page located here.