We're very happy that Open Ratings has provided us with such honors and high scores. This is attributed to our on-going commitment with each and every client who takes advantage of our Innovative solutions and services
Waltham, MA and Chantilly, VA (PRWEB) July 30, 2009
Towerstrides Inc., a growing 8(a) federal contractor, has been certified as a Top 20% Performer based on the Past Performance Evaluation survey responses of its reference customers. Towerstrides PPE score of 95/100 demonstrates outstanding overall customer satisfaction relative to similar companies. The evaluation was performed through the Dunn & Bradstreet Open Ratings Systems Review.
A stringent process, the Open Ratings Review requires an organization to submit all company data including, operations overview, marketing, sales revenue, financials, and a list of clients who have received services from Towerstrides Inc. prior to the evaluation. "We're very happy that Open Ratings has provided us with such honors and high scores. This is attributed to our on-going commitment with each and every client who takes advantage of our Innovative solutions and services," said Rick Andrews, VP Federal Services at Towerstrides.
"The Open Rating process included a series of questions performed by GSA and Dunn & Bradstreet to several non-biased clients to determine an assessment of likely overall performance, and an SIC level benchmark, which indicates where the supplier's Overall Performance Rating falls in comparison to other rated IT services companies in its SIC group," said Rick.
Each year, Open Ratings helps thousands of companies secure contracts with large purchasing organizations such as the GSA by verifiying their performance with Past Performance Evaluations (PPEs). The customer satisfaction metrics that are evaluated include:reliability, cost, order accuracy, delivery/timeliness, quality, business relations, personnel, customer support, and responsiveness.
The PPE score for Towerstrides is based on the survey feedback of fifteen verified references. The Top 20% rating is relative to similar companies during the same time period.This process also provides the U.S. Market and the private & public sectors, a detailed performance rating for key aspects of supplier performance and distribution of feedback. For each of the survey questions, the responses, were rated on a 0 to 10 scale, and were categorized as "positive" (9 to 10), "neutral" (5 to 8), or "negative" (0 to 4).
"We all hear and feel how tough the economy has been lately. Federal contractors especially small business needs to be cost conscious, strive for quality service delivery and provide the world class customer service that our government deserves. We at Towerstrides do just the same and this report only strengthens our commitment", added Vijay Raghavan, President and CEO.
To Obtain the Detailed PPE Report
To obtain a copy of the PDF PPE report for TOWERSTRIDES INC, please visit https://prod.openratings.com/certified/index.pl?page=duns&orderid=1390487
About TowerStrides Inc.
Towerstrides is a fast growing 8(a) federal contractor specializing in providing quality IT services to public sector. Towerstrides provides IT services in the areas of Enterprise Application development, Business Intelligence, Enterprise Architecture, Grants Management, Telecom, Health IT and Enterprise Tax and Revenue Management.For more information visit http://www.towerstrides.com
About Open Ratings
Open Ratings is a leading provider of software, services and information for proactive supply management. Open Ratings solutions help companies to lower costs, reduce risks and increase profitability by reducing supply management costs and improving supply management initiatives. At the core of Open Ratings solutions is patent-pending predictive technology that provides advance notice of supplier performance and financial stability problems. For more information, visit http://www.openratings.com