Patient Prompt® Announces Patient Communication Solution Specifically for Accountable Care Organizations

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Advanced patient communication solution provides Accountable Care Organizations with assistance in meeting quality measures.

Accountable Care Organizations Quality Measures
We are encouraged to see the overwhelming response to our ACO initiative.

Patient Prompt®, the leader in bi-directional patient communication, has launched a unique initiative to assist the growing number of physician-sponsored Accountable Care Organizations (ACOs) meet their quality measures obligations.

At the beginning of January 2013, the Centers for Medicare & Medicaid Services (CMS) announced that 106 ACOs will join the Medicare Shared Savings Program (MSSP). This development, CMS reports, brings the total number of MSSP ACOs to “more than 250” who, together, cover up to four million Medicare beneficiaries.

Accountable Care Organization growth has also continued outside of the Medicare program, with 428 total ACOs now existing in 49 states. Additionally, physician groups have overtaken hospital systems and are now the largest backers of ACOs.

Accountable Care Organization funding is based on meeting 33 Quality Measures, broken into four distinct groups:

  • Patient/Caregiver Experience
  • At-Risk Population
  • Care Coordination/Patient Safety
  • Preventative Health

In order for an ACO to qualify for funding, it must achieve a minimum satisfaction score of 70% in each category.

Patient Prompt® has launched a new initiative to create a completely automated patient-outreach program that will allow ACOs to effectively reach patients and, further, to measure their success via a customized patient communication solution designed to work with practices’ existing EMR/PM systems.

Given that ACOs are comprised of a diverse group of specialties, all using unique scheduling systems and workflows, there was no single patient communication solution that was compatible with all the EMR/PM solutions being used. But Patient Prompt®’s patented bridge technology universally integrates with all systems to provide ACOs with a comprehensive patient communication strategy.

Patient Prompt®’s ACO solution is part of its PrevCare™ patient communication program for population health management. “We are encouraged to see the overwhelming response to our ACO initiative,” founder and president Jeremy Greven, says. “It indicates the call for more innovative and effective patient communication solutions to meet the demanding needs of today’s healthcare sector.”

For more information regarding Patient Prompt®’s ACO patient communication initiative, visit

About Patient Prompt®

Patient Prompt® is a subsidiary of Prompt Alert INC®. Since 2004, Patient Prompt® has provided innovative and effective patient communication solutions for the healthcare sector. Its patented technology is currently assisting thousands of high-volume practices, confirming millions of appointments each month on behalf of its subscribers, significantly reducing costs, increasing revenue and improving efficiencies in the practice environment. As the premier bi-directional patient engagement solution in healthcare, Patient Prompt® offers highly customized patient communication strategies to enhance existing EMR/PM scheduling systems.

For corporate inquires, contact:

Corporate Affairs
Prompt Alert INC® | Patient Prompt®
Phone: 1.800.417.9486 x 414
Fax: 1.866.390.1486

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Daniel Kube
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