We understand the importance of customer relationships
Lanham, MD (Vocus) September 10, 2009
As Camping World's 'Cash for Campers' program is receiving attention for their efforts to stimulate the economy and pull less fuel efficient RVs off the road, Pedata RV Center is also doing their part to help stimulate the RV industry. As well, they are going a step further with their customer assistance and care programs in the hopes of creating lifetime customers that will support the RV industry in good times and bad. "We understand the importance of customer relationships," says Clint Ethington of Pedata RV Center, "which is why we offer our clients the best in service and affordability."
One of the programs aimed at stimulating the economy is extreme discounts offered on all used motorhomes in inventory. The goal of this program is to encourage RV purchases now that are affordable while instilling a positive experience of RV ownership so customers will return when they are ready for their next RV.
Pedata RV also offers a Fly and Buy program whereby travel expenses to get to Pedata RV are reimbursed with the purchase of an RV. This program has been so successful they have had buyers from as far away as Japan.
As for customer service, Pedata RV offers:
Emergency Roadside and Technical Assistance 24/7 - This includes towing to the closest qualified service facility, jump starts, tire changes, fuel delivery, lockouts, and dispatch of on-site mechanical service in the event of a breakdown.
24-7 Technical Hotline - RVDA/RVIA Master Certified Technicians are available 24/7 to assist with technical and operational questions and full time service support. Their RV Tech Advantage is unparalleled in the RV industry and provides a unique level of product support to RV owners.
RV Service Appointment Assistance - Pedata RV Center provide a no-hassle way of getting an RV service appointment when and where travel takes customers. A simple phone call provides expert direction on where the closest, qualified service agency is located. Pedata RV Center makes the call, gives directions and a contact person of who to see.
Emergency Trip Interruption - If an RV is disabled due to a collision more than 100 miles from home, owners will be reimbursed up to a total of $2000 for automobile rental, food and lodging made necessary by the conditions of the emergency
Trip Routing - Upon request Pedata RV Center provides free custom trip routing and full color map service.
$1000 Reimbursement for Road Service in Mexico
For More Information:
For more information on Pedata RV Center or current trends in the RV industry contact Clint Ethington, General Manager, at clint(at)pedatarvcenter.com or by phone at: 1-888-545-8314 or 520-807-0900. Or visit Pedata RV Center online at http://www.pedatarvcenter.com.