Streamcore Guarantees Success of Large VoIP Deployments, Offers Innovative Performance Cartography Based on Google Maps : New VoIP, Backup Link Management Features and StreamMap Supervision Tools Enhance Performance Control and Visibility

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Streamcore, the global provider of visibility and dynamic performance control solutions to manage application and voice over IP (VoIP) delivery over the WAN, today announced the release of its 5.2 software for its StreamGroomer appliances and centralized management. The new software offers enhanced capabilities for managing and measuring end users’ quality of experience at branch offices. “Good tools for managing application delivery at branch offices are essential in today’s networks,” said Jim Metzler, vice president of Ashton, Metzler and Associates. “Streamcore’s latest software equips IT managers with the visibility and controls they need to achieve optimal branch office applications performance.”

By adding pure Web 2.0 technology to our centralized management, we have improved the user experience and simplified provisioning and operations.

Enterprise Can Guarantee Success of VoIP / Unified Communications Deployments

Streamcore solutions are already widely used by enterprises to guarantee VoIP performance by automatically prioritizing VoIP flows competing with other types of traffic. However, Streamcore's new release provides VoIP quality measurements including both technical measurements such as latency, jitter and packet loss and an aggregate mean opinion score (MOS), which measures overall VoIP quality. The new measurements help IT staffs to quickly detect and resolve any degradation in VoIP quality in real time (last 10 seconds) and to be proactive in capacity planning to ensure that VoIP performs well over time based on historical measurements. Streamcore's VoIP measurements are highly flexible with statistics available for any individual conversations as well as more comprehensive information such as branch office performance comparisons.

The 5.2 release also improves traffic management for enterprise branch offices that have two redundant access links. Traffic can be load balanced per session or per application over the two access links (e.g., offloading an MPLS network by exchanging some of the traffic securely over the Internet). In the event that an access link fails, the StreamGroomer appliance will apply a backup quality of service policy to reprioritize network traffic over the remaining access link. By making the dual access link environment easier to manage, enterprises can avoid network downtime and guarantee consistent performance for critical business applications despite a link failure.

"To date, Streamcore has provided the best solutions for enterprises to manage applications from the data centers," said Frederic Hédiard, vice president of product management for Streamcore. "With the new software, we've strengthened our branch office management capabilities. This is important as VoIP and Unified Communications are being widely deployed and cannot be managed from the data centers because of their any-to-any nature."

Help Desk Staffs Can Leverage New StreamMap for Quicker Problem Identification

The new software also provides StreamMap, a graphical display of live performance based on Google Maps technology. StreamMap shows real-time alarms, link utilization, VoIP and application performance per site or per geographic region. StreamMap, which can be easily configured by simply entering the physical addresses of the sites to be monitored and controlled, is very useful to help desk staffs for quickly locating and resolving network problems.

"StreamMap perfectly complements our unique real-time and long-term visibility features," added Frederic Hediard. "By adding pure Web 2.0 technology to our centralized management, we have improved the user experience and simplified provisioning and operations."


Streamcore's v5.2 software is generally available as of December 3, 2008.

About Streamcore

Streamcore is a global provider of visibility and dynamic performance control solutions to manage application and VoIP delivery over the WAN. Streamcore products enable enterprises to benefit from all-in-one visibility - network, applications and VoIP -, real-time monitoring and advanced on-demand reporting from a single centralized management console. What makes Streamcore unique is that visibility and advanced performance control features are tied together, and can be enabled from data centers to ensure fast deployment and cost-efficiency. Moreover, Streamcore products multi-tenancy capabilities allow service providers to offer innovative value-added services. The company's technology is field-proven with more than 250 global customers, including numerous service providers and Global 1000 enterprises. To learn more visit

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Mary Hecht-Kissell
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