This time of year we see a lot of consumers who have general installation or compatibility issues as they try to merge old and new technologies
New York, NY (PRWEB) December 21, 2007
Computer support company iYogi is gearing up to offer support to new PC and laptop owners this holiday season. The personal offshoring pioneer offers comprehensive computer support for over 70 software programs, hardware, peripherals, and networking devices for an annual subscription of $99.99.
Support services also include software installation, setup of peripherals, email configuration, security installation, and troubleshooting for a variety of operating systems.
With the industry suggesting that over $22 billion will be spent on laptops and other computer-related gifts this season, and worldwide PC shipments projected to increase by 16.7% in the fourth quarter alone, PC companies may have a hard time fielding the influx of support calls.
"This time of year we see a lot of consumers who have general installation or compatibility issues as they try to merge old and new technologies," says Vishal Dhar, president of iYogi. "Our personal outsourcing team will save new computer owners lots of time. Technicians connect in under a minute and help customers set up their new systems, establish device compatibility, and generally troubleshoot their PC frustrations - and at significantly lower cost than most services."
Whether a first-time owner or upgrading to a new machine, installing software, configuring peripherals, setting up email, deleting pre-packaged junkware, and transferring files from the old computer can be overwhelming. Adding to this challenge is Microsoft's new Vista operating system, which could leave some users struggling with compatibility and usability issues.
iYogi's next-generation computer support provides personalized support services via phone and remote access in the comfort of the home, 24/7, 365 days a year - long after the holiday excitement has worn off.
Headquartered in Gurgaon, India with offices in New York, NY, iYogi provides personalized computer support for small business and home office users. iYogi offers 24/7 phone and online assistance for technologies we use every day and supports products from a wide range of vendors. Utilizing proprietary technology, iMantra, and superior team talent, iYogi delivers higher resolution benchmarks and service levels than competing support services. For more information and a detailed list of supported technologies, visit: http://www.iyogi.net.